Please Note: We use an extendible water brush for cleaning high windows and we can only clean windows up to the second floor. The water brush will clean away dirt and debris, but we are unable to scrape away anything that may be stuck on the exterior of second story windows.
We will contact you to arrange for a site visit, or for you to send us pictures of the job site.
Our next step is to get your rug(s) to the shop for a free assessment. We will contact you to confirm the quote before we conduct any cleaning on your rug(s). Please see the Frequently Asked Questions for more information on our assessment process.
Our next step is to get your rug(s) to the shop for a free assessment. Since you have requested other in-home cleaning services, we can pick your rug up at that time for a free assessment.
We will contact you to confirm the quote before we conduct any cleaning on your rug(s).
Area Rug Cleaning Sample Pricing
We ask that you please remove any small items from heavy furniture that needs to be moved, and remove small furniture from each area that needs cleaning. Please move items only if you are able to do so safely.
Carpet Cleaning Sample Pricing
Mattress Cleaning Sample Pricing
We recommend you include photos of each item and/or area that needs to be cleaned in order to allow us to give you an accurate quote.
If possible, please include a photo of the tag on your upholstery (typically found underneath the middle cushion on a couch) with information about the type of material the upholstery is made of. For rugs, this tag is found on one of the underside corners.
Please submit photos in dropbox below OR send photos to email@example.com with Your Name and the Service Request Type in the subject line.
If you have technical difficulties sending these photos, a Bear Representative will contact you over the phone to get more information.
Keeping in mind the health and safety of your houshold and our technicians, please read the following:
We ask that you notify us as soon as possible if you or anyone that you have been in contact with in the past couple days develop Flu like symptoms so that we can take all necessary precautions. Thank you for your understanding.
Additionally, Even if no symptoms are reported, Face masks can be worn by our technicians at all times upon your request.
Please click or tap "Submit" at the bottom of this page to send us your information.
A representative will be in touch, typically within 1 - 2 business days, for a free assessment and to confirm your appointment time.
For more information please visit our website:http://www.bearcleaners.ca/contact/
How soon can you come by for in-home cleaning?We will get back to you to confirm your appointment as soon as possible. Next-day appointments are possible, however the exact time frame depends on our current workload.
Is there anything that you won't be able to clean?
We do our best to clean each piece of furniture, rug, and carpet our customers need cleaned - if it can come out, we will get it out! Our 35 years of professional cleaning experience is behind each and every job we take on.
Area Rug FAQs