• Gender*
  • Date of Visit*
     - -
  • Did you provide the staff member's name or a detailed description? Please put more than "Male, 20s, tattoos."*
  • Where did you sit? Select all that apply.*
  • Was the walkway outside the restaurant properly maintained?*
  • 0/1000
  • Did a restaurant employee greet you with a "hello," or other welcoming gesture upon entering?*
  • 0/1000
  • 0/1000
  • Did music, art, and/or décor in the restaurant enhance your experience?*
  • 0/1000
  • Was the patio welcoming and organized?*
  • Was the style of music and the volume appropriate in all areas (pizza, bar, patio)?*
  • Does the restaurant's social media clearly represent itself?*
  • Was there a visible, easy to read menu clearly listing all food items with clear pricing and options?*
  • Was there a visible, easy to read menu on a wall clearly listing beer names, style, alcohol content, size options, and pricing?*
  • 0/1000
  • Was there variety on the taplist?*
  • Were you asked if your meal was for "here or to-go"?*
  • Was the ordering process easy to understand? If not, did an employee offer help?*
  • Did staff explain or mention any specials?*
  • Did the employee offer recommendations?*
  • 0/1000
  • Before serving alcohol, did the bartender/server verify your ID if under 35?*
  • Before serving the beverage, did they ring it into the POS?*
  • Did the employee seem knowledgeable about the food menu?*
  • If multiple items were ordered, were all of your items delivered at the appropriate time?*
  • Was your food served at the appropriate temperature?*
  • Did the size and quality of your food items correspond fairly with the price?*
  • Did the staff ask "Is there anything else I can get you?" or similar check-in at any point during your visit?*
  • How would you rate the cleanliness of the restaurant area?*
  • 0/1000
  • Were nearby tables bussed and clean during your visit?*
  • Were bus tubs full or overflowing?*
  • How would you rate the cleanliness of the bathroom?*
  • Did you receive a sincere "thank you" upon leaving the restaurant?*
  • Did the restaurant enhance your experience?*
  • 0/1000
  • 0/1000
  • Had you visited this restaurant before?*
  • Would you recommend and return to this restaurant based on this experience?*
  • 0/1000
  • 0/1000
  • 0/1000
  • If you had a friend with you, are their purchases on a separate check?*
  • Would you recommend Secret Hopper to a friend?
  • Do you authorize Secret Hopper to use your first name and feedback in connection with publicizing and promoting Secret Hopper?
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