Thank you for choosing Circadia by Dr. Pugliese, Inc. for your professional and retail skin care line. We value you as our customer and would like to review some important information with you.

 

Ordering Policy & Procedure

• No minimum orders or opening orders required
• Order may be placed via Circadia.com, phone, fax, or email
• Circadia by Dr. Pugliese, Inc. representatives are available Monday through Friday 9 am to 5 pm EST for ordering, questions, and customer technical support.

 

Payment and Shipping

Customer orders will be billed using the credit card provided in the Account Profile Form. Most orders are shipped within 48-72 hours of the receipt of your order. Shipping will be charged according to the current FedEx shipping rates. Our standard shipping method is FedEx Ground. If you require expedited shipping, please contact our office to discuss the various options and associated costs.

 

Internet Sales

At Circadia by Dr. Pugliese, Inc., we prioritize the integrity and professionalism of our brand. Therefore, we strictly prohibit the sale of our products through unauthorized channels, including beauty supply chains, department stores, and online platforms such as Amazon, eBay, Walmart.com, or Facebook Marketplace.

Our commitment to maintaining suggested retail pricing ensures fairness and consistency for all our customers. By upholding this policy, we aim to safeguard the investments made by individual practitioners and end users in the Circadia by Dr. Pugliese, Inc. concept and our proven product line. 

In the event you choose to sell products on your own website, your storefront must be password-protected and only offer products at Circadia's suggested retail price. 

Thank you for respecting our guidelines and supporting our mission to deliver quality skin care solutions with unwavering dedication. Should any violations of the above policy occur, Circadia reserves the right to refuse to sell to anyone.

 

Return & Exchange Policy

Should you wish to exchange any items, products must have been purchased directly from Circadia by Dr. Pugliese, Inc. All items must be unopened, unexpired, and in original unaltered packaging (ex. no price tags, stickers or markings, that would restrict us from being able to restock the item.) Exchange requests exceeding 30 days after purchase date up to one year will incur a 25% restocking fee. Items purchased greater than 1 year ago are no longer eligible for exchange. Proof of purchase from Circadia must be provided. The customer is responsible for the return shipping cost.

Should you wish to start a return, products must have been purchased directly from Circadia. All items must be unopened, unexpired, and in original unaltered packaging (ex. no price tags, stickers or markings, that would restrict us from being able to restock the item.) Returns exceeding 30 days after purchase date up to one year will incur a 25% restocking fee. Items purchased greater than 1 year ago are no longer eligible for return/credit. Proof of purchase from Circadia must be provided. All items returned must have a minimum of 6 months expiration period remaining. The customer is responsible for the return shipping cost.

No returns on promotional items including but not limited to:
- Buy 6, get 1 free
- Buy 12, get 3 free
- Advent calendars
- Kits

 

Refunds 
Once we receive your return, we will notify you, via email, that your products have been received. Upon return approval, we will initiate a refund to your original method of payment or issue a product credit. Please allow up to 5 business days for credit, depending on your credit card or bank policies. 

 

LIABILITY RELEASE AGREEMENT

This Release and Indemnification Agreement (the “Agreement”) was entered into as of {date} , by and between CIRCADIA®. (the “Company”) and {name} (the “Buyer”).

• A. The Company is in the business of manufacturing and selling skin care products (the “Products”).
• B. The Buyer desires to purchase the Products from the Company.
• C. The sale of the Company’s Product to the Buyer is conditioned on the Buyer executing this Agreement.

Buyer’s Acknowledgments: The Buyer acknowledges the following:

• The Buyer is licensed and insured to administer professional skin care services.
• The Buyer has been provided access to the Company’s protocols and agrees to be trained by a representative of the Company to conduct the Company’s professional treatment services specified by the protocols.
• The Buyer shall obtain a signed Consent Form for each of the Buyer’s clients prior to the client receiving any treatments and/or chemical peels from the Buyer.

Release and Indemnification: The Buyer (for itself, its successors and assigns) hereby irrevocably and unconditionally agrees to release, indemnify, defend and hold harmless the Company and any and all of its predecessors, subsidiaries, successors, and any and all of its present or former officers, directors, administrators, attorneys, accountants, insurers, employees and agents (in their individual and/or representative capacities), from and against any and all injuries, damages, demands, liabilities, causes of action and legal theories of whatever kind, in law or in equity, in contract or tort or public policy (whether for compensatory or punitive damages); as well as from and against any and all other losses, damages, demands, claims, liabilities and expenses of any kind or nature whatsoever (whether or not brought by the Buyer or one of the Buyer’s clients or any other person or entity) (including reasonable attorneys’ fees) or other thing of value whatsoever, resulting from or otherwise relating to the Buyer’s application or use of a peel or other product distributed by the Company to the Buyer.

Counterparts: This Agreement may be executed in any number of counterparts, and all counterparts executed by the Company and the Seller together shall constitute one and the same agreement

Circadia® 1025 James Dr. Leesport, PA 19533

COPYRIGHT 2025 CIRCADIA®. ALL RIGHTS RESERVED.