VERY IMPORTANT PLEASE
This is where we need you please to be 100% accurate with your bank account to prevent wasted time.

It is extremely frustrating when you are given all the Bank details and are trying to COMPLETE a refund online with the Bank, only to find the details supplied are incorrect, so you have to come away from what you have submitted online with the bank, then email the customer, wait for the response (no time clock), then go back online and to do all over again.
It can easily waste 30 minutes in these difficult times with no personal financial compensation for my time. Sometimes it has taken as many as 4 attempts to get the right bank details from a customer, wasting over an hour (we never get it back in life) or more of my time. Please be careful and diligent.
Unless the details you supply are 100%, our bank will not make payment. Therefore, MJRoc will be not be responsible for late refunds.

YOUR BANK ACCOUNT
1/ YOUR NAME - as it appears on your statement or cheque book. Please note that it is not 90% of the time what appears on your bank card, please do not just look at that "bank card" for speed and assume that it is correct to make a payment to your bank. Please only supply the name as it appears on your Statement/Cheque book.
2/ The name of your Bank
3/ The Sort Code
4/ The Account number
WHEN ARRANGING ANY REFUND (full or part)
BOOKING FEE deduction is £5pp to assist in costs to cover refund administrations/transfer, arranging your repayment, providing cancelled invoice, completing an audit record for Inland Revenue/accounts and towards the fixed costs in running BeachRoc. (A small payment which helps in a little way to reduce fixed cost losses from the cancellation of this event outside MJRoc control),
£5pp booking is deducted when making any refunds whether in full or part.
MJRoc receives no financial grants from the Government.
Thank you for your understanding and support.
LINK to terms and conditions covering the booking fee deductions when making a refund.