• Gender*
  • Hotel visited*
  • Date of Check-In*
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  • Booking

  • How did you book your room?*
  • If you called to book, were you able to easily contact a motel employee?*
  • Was the employee friendly and helpful?*
  • Were you offered a discount?*
  • What type of room did you book?*
  •    

  • Arrival

  • Upon arriving, were you able to easily find parking?*
  • Were you able to find the check in area without any difficulty?*
  • Upon entering the check in area, were you greeted with a warm and friendly greeting?*
  • If no one was present at the front desk, were you able to get the attention of an employee?*
  • Did the front desk clerk introduce themselves?*
  • Upon check in, were the hotel facilities explained?*
  • Were you told where to park during your stay?*
  • Were you given a map of the grounds?*
  • Was your check in warm and welcoming?*
  •    

  • Room

  • 0/1000
  • Upon first impression, did the room feel clean?*
  • Were there any issues?*
  • Was your room free from dust?*
  • Was your bathroom free from hair and debris?*
  • Was the bed linen free from hair, stains, and/or debris?*
  • Were the window dressings clean and in good condition?*
  • Were the floors in your room clean, free of debris, and in good condition?*
  • Was the internet connection process user friendly?*
  • Was everything in your room in working order?*
  •    

  • Food Pods

  • While staying, did you eat any any of the independently owned and operated food pods at El Vado?*
  • Was the service friendly?
  • Was the ordering process easy to understand?
  • Was the food a good value?
  • Would you recommend this pod to your friends?
  • Was the service friendly?
  • Was the ordering process easy to understand?
  • Was the food a good value?
  • Would you recommend this pod to your friends?

  • Overall Experience

  • Was the cleanliness of the motel up to standard?*
  • Was the condition of the motel up to standard?*
  • Was your stay problem free?*
  • Did you notify a staff member about your problem?
  •    
  • Did you identify any areas that are in need improvement?*
  • Were there any staff members that went above and beyond to ensure that your stay was great?*
  •    
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