Custom Estimate Request Form

Custom Estimate Form

There will be a custom order surcharge applied to all custom orders
Date

MonthDayYear
Name*

First NameLast Name
Phone Number*
Please enter a valid phone number.
Shipping Address:*

Street Address

Apt/ Suite/ Bldg

CityState/ Province

Zip CodeCountry
Email*
example@example.com
Do you have any existing order(s) with Oak Valley Designs?*
Have you ordered sample swatches?*

YesNo
Custom Order Requirements/ Instructions
- Accuracy of your request form determines turnaround time to receive a quote.
- The more measurements, photos and sketches you can provide the better
- Style & color carpet are required to complete the estimate. Our binding colors are standard unless specified. If you have questions about binding color, please let us know prior to purchasing. We will not remake an order if this isn't specified before production.
- All custom orders are cut to the measurements you provide. Make sure to account for your wood reveal in the measurements. Please do not provide your full length measurements and ask us to deduct your wood reveal.
- Custom orders are NOT eligible for remakes or returns
- Payment is due in full in order to be added to the production queue. Production timeline begins from the date we receive payment.
  Once sent, the quote will be available for 90 days before expiring.
- We cannot determine your measurements for you. We can only provide recommendations based on the information you provide
- Measurements should be kept to the closest 1/4" as industry standard allows for a 1/4" variance.
- Edging Options:
  - Round / Bullnose (standard bullnose is 1-1/16”)
  - Square (standard square edge is 1-1/2")
  - Flat
Instructions for Irregular Shapes
- All odd-shaped pieces require templates to ensure accuracy. You can either send us paper templates or pay a fee and we will send you padded templates using your measurements/ sketches
- If you require additional templates that vary from the provided measurements/ sketches, you may be subject to an additional template fee before we can proceed.
If you choose for us to provide templates:
- You can use painter's tape to map out how you would like your carpet to look on your stairs. We've provided an example of what that would look like.
- Then submit the form, including the pictures of your taped-off stairs with all side measurements provided.
- We would then make templates of our own (based on your provided measurements) to send out to you for approval before making the final product.
All templates (whether you made your own or we provided you with them) need to be signed before they're sent to us!
What products would you like an estimate for? (Check all that apply)*

Carpet Stair TreadsStaircase LandingHallway Runner
Custom Order Details
Carpet Style & Color*
Please enter your selected carpet style & color
Details
For Landings ONLY
Special Notes/ Instructions (Do NOT put extra measurements here)
Upload any photos/ templates below.
Upload Sketch for Landing(s)*

Cut measurements are required for all sides.
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Disclaimer:
- Please do not submit duplicate estimate requests
- If you do not receive the estimate, please call us at 706.331.0315 or email customorders@oakvalleydesigns.com
- When reaching out for a status update, please give the name the request was submitted under
- The accuracy of this form will determine the timeliness of receiving your estimate.
- If you need multiple estimates, please submit one request per style
- Custom estimates are not eligible for returns, remakes, or refunds.
- All custom orders are cut to the measurements you provide
- Timeline for production begins once we receive payment. Not when you iniate a request for a custom order.
File Upload: Picture of Staircase*

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Please sign off acknowledging all information is correct, including measurements, sketches, and edging. Your signature also confirms you acknowledge the disclaimers and criteria for Custom Orders. *

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Custom Estimate Form

Custom Order Details

Upload any photos/ templates below.