Customer Service Request Form

Our agents typically respond to inquiries within 24-48 hours.

Hours of Operation Monday-Friday (9 am-4 pm PST)

Full Name*

First NameLast Name

E-mail*

example@example.com

Phone Number*

Inquiry Type

Where Did You Purchase Your Product From?*

If you believe your item is damaged or defective, please file a warranty claim. For information on our warranty policy and to file a claim, click here.

We do not offer refunds unless your purchase was made through our website, www.sutrabeauty.com. If your item was purchased through a third-party vendor please reach out to the vendor directly for a refund. If you believe your item is damaged or defective, please file a warranty claim by clicking here.

Order #*

Other:*

Let us know

Reason for Refund Request*

Reason for Inquiry*

Business Name*

Business Location*

Business Phone Number*

Please enter a valid phone number.

Type of Business*

Let us know where you sell product. Example: Salon, Beauty Supply Store, Amazon, etc.

Please verify that you are human*