Customer Service Request Form

CONTACT US

We are here to support you along your healthy hair journey! Feel free to reach out with any questions or comments below.

📅 Hours of Operation:
Monday - Friday

📧 For faster assistance, please use the email associated with your order.

If you need to file a return, shipping claim, or warranty request, please visit our Returns & Claims Portal here:
🔗 Portal

We look forward to assisting you! 💜

Full Name*

First NameLast Name

E-mail*

example@example.com

Phone Number*

Format: (000) 000-0000.

Inquiry Type

Where Did You Purchase Your Product From?*

If you believe your item is damaged or defective, please file a warranty claim. For information on our warranty policy visit our warranty page.

If you would like to start return please visit our Returns Portal here:
🔗 Portal

We do not offer refunds unless your purchase was made through our website, www.sutrabeauty.com.

If your item was purchased through a third-party vendor please reach out to the vendor directly for a refund.

If you believe your item is damaged or defective, please file a warranty claim. For information on our warranty policy visit our warranty page.

Order #*

Other:*

Let us know

Reason for Refund Request

Reason for Inquiry*

Business Name*

Business Location*

Business Phone Number*

Please enter a valid phone number.Format: (000) 000-0000.

Type of Business*

Let us know where you sell product. Example: Salon, Beauty Supply Store, Amazon, etc.

Please verify that you are human*