🤕KNOWN ISSUE🤕:

The Proapp is currently NOT UPDATING.Our devs are working on the issue and we hope to be up again soon.  Sorry for the trouble!  Please do not fill out a form if your issue is that your data isn't up to date.  

Please continue to hotcode if you see your lead, it IS being recorded, and will show when it updates.

Please DO full out the support form if you need Escrow or Update Escrow form links. We'll get them to you!  Thanks!

Welcome to the JMG Technology Support Form

  If you need support form another JMG division click here:

To ensure swift and accurate assistance from our Technology Support team, please detail your issue, including any relevant client or transaction information, and attach screenshots if possible. Upon submission, you'll receive an auto-reply ticket with the department CC'd, and we commit to responding within 24-48 business hours. Your thorough information helps us provide the best possible support. Thank you for reaching out.

For Email Signature Updates and Changes, Please Reach Out To Marketing

Request Details and Documentation

Now that you've provided your contact information and categorized your request, please offer a detailed description of the issue you're encountering. If your request pertains to a specific client or transaction, include relevant details such as client names and addresses to help us understand the context. Additionally, this section allows you to upload screenshots or any other documentation that can visually represent the issue at hand. These uploads are invaluable in diagnosing and resolving your technical problems more effectively.

• Description of the Issue: Be as detailed as possible, outlining the steps leading up to the problem and any error messages you've received.
• Client/Transaction Information: If applicable, provide the names and addresses related to your request.
• Upload Screenshots: Attach any screenshots or documents that can help illustrate the issue.

Providing comprehensive information here is crucial for a quick and accurate resolution. Thank you for taking the time to assist us in helping you.