CBA (Studio)
  • Studio Custom Branded App

    Studio Custom Branded App

    This entire process takes between 4 and 6 business weeks for the publication of your app. Our team will be in touch with you accordingly.
  • If you are stuck at any point, please view this article here or contact your Onboarding Specialist and our CBA Team for assistance.

  • Apple Developer Account

  • If you have not already created your Apple Developer Account (as an Organization), please follow the instructions here.

  • Once your Apple Developer Account has been processed and you paid your fee, please ensure to complete Apple's required Trader compliance. You can follow the steps here.

  • If you have not already added Trainerize as an Administrator to your Apple Developer Account, please follow the instructions here. 

  • To allow Trainerize to create, launch, and update your app in Apple, we must be provided an API Key. Only the Account Holder has the ability to do this. Please follow the instructions here.

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  • App Details

  • Be sure to choose a name that's not already used in the app stores.

    You must be able to provide documentation for the name of your app. This includes Proof of Ownership and/or a Doing-Business-As (DBA) and will be requested by Apple if your app is rejected. This will delay the publication of your app.

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  • This will be used for your icon on your mobile device's home screen.

    If your logo is more complex, upload a simplified version for the icon.

    Please provide this image with a coloured background. You don't have to worry about making the corners of your app icon rounded, our team will do that for you.

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  • This image will be used for customizing your splash (background) image. 

    Logo examples:

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  • For best practices:

    • Provide JPG or PNG file type.
    • Use an image at least 2048 x 2048 pixels in size.
    • Ensure that the images comply with Apple and Google's Developer Policy.

    Splash image examples:

    The splash (background) image must be a plain image that does not contain any text or logos.

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  • If you do not have a colour palette or brand guideline, you can use Coolors.co to generate a colour palette or upload your logo again and we can extract the colours from the logo. 
    Please note we cannot use greyscale (white, black, grey) for buttons etc. So please include at least one other colour to be used.

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  • Apple or Google may request proof of ownership and trademark when reviewing your app. Should they require this information, please attach the documents here so we can submit on your behalf.

    NOTE: This is required if your app name is different from your business/legal name.

  • Next Steps

    Our team reviews each submission manually to verify your submission complies with Apple and Google's policies. We will follow up with you accordingly should your submission likely be rejected.

    Our Design Team will create mockups of your white-label App. This step takes approximately one business week or so.  A member of our CBA Team will follow up with you for approval and feedback. Once the design has been approved, we will start the build and will connect with you on expected timelines for app publication.

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