• Enquiry Form

  • Thank you for your interest in Help Counselling. We are a low cost counselling charity, offering short and long term counselling to adult clients. Help provides a general counselling service with an integrative approach and our counsellors are in training with professionally accredited training schools and are therefore not yet qualified. This means that we are not able to support individuals with more complex mental health needs or to offer specialist counselling.

    In making your application to be considered for counselling with Help, please read all statements and fields carefully before completing the form.

    We offer both online and face-to-face counselling and charge from £25 and £35 per session respectively. Sessions are weekly and last for 50 minutes.

    Online counselling sessions can only take place when you are in a private and secure place where you are free from interruptions. We cannot conduct sessions with you if you are in public place or outside.

    Face-to-face sessions are available in a number of locations within Greater London.

    Our waiting times are from between 4 - 8 weeks from assessment depending on availability.

  • Personal Details

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  • Contact details

    Please provide us with a phone number and email address that you check regularly. If we are unable to contact you this may delay your application.
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  • GP Details

  • As with many other counselling services, we will ask you for your GP information.

    Why do counselling services ask for this information?

    If we become concerned about your well-being, we may need inform your GP so that they can also be involved in your care. We take this responsibility from the point of assessment. We will always aim to discuss this with you beforehand.

    If you don’t know the name of your GP, please just enter the name of the surgery you are registered with.

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  • Your History

  • Medication

  • Counselling

  • Please give your availability for counselling sessions

    Please note that you must be able to commit to the same day and time each week. Sessions last for 50 minutes and they commence on the hour.

  • IMPORTANT: Please note that while we will do our best to accommodate your preferences for when and where your sessions take place, it may not always be possible as we have a fixed number of times and locations available. As a low-cost, long-term counselling service, our demand is high so we ask you to be prepared to allow some flexibility in order for us to allocate you to a counsellor once we have processed your application and assessed you should our service be suitable for your needs.

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  • Additional questions

  • Supplementary information

    This section is OPTIONAL and choosing to complete it or not DOES NOT AFFECT YOUR APPLICATION for our services in any respect

  • Why do we ask for this information?

    Help Counselling wants to ensure it meets the objectives of both its charitable aims and equality policy. By answering the following questions you are helping us to gain a more accurate picture of how well we are achieving them.

  • What is your ethnicity?

    Ethnic origin is not about nationality, place of birth or citizenship. It is about the group to which you perceive you belong. Please select the appropriate choice below:

  • Agree & Sign

    Please read the following statements carefully before signing and submitting this form

  • Privacy Policy and Data Retention Statement for Help Counselling.


    It is the aim of Help Counselling to be fully compliant with current GDPR
    Legislation. GDPR replaces the previous Data Protection Act and we intend in
    this policy to be transparent, with regard to the processes we have
    in place. Identifiable information, if shared, will only be used in accordance
    with this privacy statement. We follow guidance from the British Association
    for Counselling and Psychotherapy and our insurers, Howden.

    Help Counselling is the data controller and as such, is responsible for your
    personal data. We are registered with the Information Commissioner’s Office
    (ICO) and have appointed a Data Protection Officer (DPO). If you have
    any questions about this privacy policy, including any requests to exercise
    your legal rights, please contact the DPO, via the email address below:-
    administrator@helpcounsellingcentre.com If we cannot resolve any matters of
    interest or concern, then you can also contact the ICO directly.

    As the data controller, Help Counselling will collect and process some of your
    personal data, including any data you may provide through our website when
    making a self referral and when you book and attend an assessment. As part
    of their work, Help counsellors keep brief, factual content notes of
    each session, which are anonymised and held securely for seven years. After
    this period these notes will be disposed of securely.

    Data processing means obtaining, recording or holding information.
    Help Counselling undertakes to hold all sensitive data safely and securely.
    This involves anonymising information and using passwords, codes and
    encrypted documents. You have a right to see the information that Help
    Counselling holds about you, you can also withdraw consent at anytime or
    ask Help Counselling to delete any of the data that we hold, however there
    are some details that we need to keep due to legal and professional
    obligations.

    It is important that you read this privacy policy carefully, together with any
    other privacy, confidentiality or fair processing policy, we may provide when
    we are collecting or processing personal data about you. Doing so will ensure
    that you are kept informed of how and why we are using your data. This
    privacy policy and data retention statement, supplements all other notices and
    privacy policies and is not intended to replace or override them.

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