Enquiry Form

Enquiry Form
Thank you for your interest in Help Counselling. We are a low cost counselling charity, offering short and long term counselling to adult clients. Help provides a general counselling service with an integrative approach and our counsellors are in training with professionally accredited training schools and are therefore not yet qualified. This means that we are not able to support individuals with more complex mental health needs or to offer specialist counselling.

In making your application to be considered for counselling with Help, please read all statements and fields carefully before completing the form.
- We offer both online and face-to-face counselling with counsellors on a training placement and charge from £25 and £35 per session respectively.
- We also offer online counselling with our qualified counsellors and charge £60 per session, through our Help Counselling Plus option.
- Sessions are weekly, at the same time and day, and last for 50 minutes.
- Once you have completed this form, if we think our service is suitable for your needs, we will invite you for a one-off online assessment lasting 60 minutes. The cost of this is £35.
- Online counselling sessions can only take place when you are in a private and secure place where you are free from interruptions. We cannot conduct sessions with you if you are in public place or outside.
- Face-to-face sessions are available in a number of locations within Greater London.
- Our waiting times are from between 2 - 6 weeks from assessment depending on availability.
Which service would you like to access?

Help Counselling Plus - Please note our Help Counselling Plus service is only available online and charged at a higher rate of £60 session.Help Counselling - Lower cost option with counsellors on training placement.

Personal Details
Name*

First NameLast Name
Date of Birth*

DayMonthYear
Please note that you must be aged 18 or over
Address*

Street Address

Street Address Line 2

CityCounty

Post Code
Gender*

MaleFemalePrefer not to sayOther
Preferred Pronouns

Your Contact details

Please provide us with a phone number and email address that you check regularly. If we are unable to contact you this may delay your application.
Mobile Phone Number*
Please enter a valid phone number.
Landline Phone Number

Area CodePhone Number
Please indicate whether we can leave a voicemail message.*

YesNo
We use a clinical system that automatically sends out text message notifications relating to your session times and dates - please indicate below if you WANT to receive text message notifications.*

YesNo
Email*
example@example.com

Emergency Contact details
Name of emergency contact*

First NameLast Name
Mobile Phone Number*
Please enter a valid phone number.
Relationship to you*

GP Details
As with many other counselling services, we will ask you for your GP information.

Why do counselling services ask for this information?

If we become concerned about your well-being, we may need inform your GP so that they can also be involved in your care. We take this responsibility from the point of assessment. We will always aim to discuss this with you beforehand.

If you don’t know the name of your GP, please just enter the name of the surgery you are registered with.
GP Surgery / Practice Name*
Name of your GP (if known)
GP Address

Street Address

Street Address Line 2

CityCounty

Post Code
GP Phone Number

Area CodePhone Number

Medication
Have you ever been prescribed medication for mental health difficulties?*

YesNo
Please provide details of the medication, dosage, dates including if still current and who prescribed the medication:*

Counselling
What are the main reasons you would like to have counselling? What do you hope to gain / what would you like to change?*
Have you had counselling or psychotherapy before?*

YesNo
Please provide details of previous counselling or psychotherapy including when, when, for how long, with who and type of therapy. (Please note that if you are currently having counselling elsewhere, we are not able to offer you therapy with Help Counselling at the same time.)*

Insurance

Help Counselling Plus Service Users Only
If you have insurance that covers talking therapy costs, you may be able to claim back either all or part of your session fees, depending on eligibility and criteria.
Will you be reclaiming the costs of your sessions from an insurer?

YesNo

Agree & Sign

Please read the following statements carefully before signing and submitting this form
Privacy Policy and Data Retention Statement for Help Counselling.

It is the aim of Help Counselling to be fully compliant with current GDPR
Legislation. GDPR replaces the previous Data Protection Act and we intend in
this policy to be transparent, with regard to the processes we have
in place. Identifiable information, if shared, will only be used in accordance
with this privacy statement. We follow guidance from the British Association
for Counselling and Psychotherapy and our insurers, Howden.

Help Counselling is the data controller and as such, is responsible for your
personal data. We are registered with the Information Commissioner’s Office
(ICO) and have appointed a Data Protection Officer (DPO). If you have
any questions about this privacy policy, including any requests to exercise
your legal rights, please contact the DPO, via the email address below:-
administrator@helpcounsellingcentre.com If we cannot resolve any matters of
interest or concern, then you can also contact the ICO directly.

As the data controller, Help Counselling will collect and process some of your
personal data, including any data you may provide through our website when
making a self referral and when you book and attend an assessment. As part
of their work, Help counsellors keep brief, factual content notes of
each session, which are anonymised and held securely for seven years. After
this period these notes will be disposed of securely.

Data processing means obtaining, recording or holding information.
Help Counselling undertakes to hold all sensitive data safely and securely.
This involves anonymising information and using passwords, codes and
encrypted documents. You have a right to see the information that Help
Counselling holds about you, you can also withdraw consent at anytime or
ask Help Counselling to delete any of the data that we hold, however there
are some details that we need to keep due to legal and professional
obligations.

It is important that you read this privacy policy carefully, together with any
other privacy, confidentiality or fair processing policy, we may provide when
we are collecting or processing personal data about you. Doing so will ensure
that you are kept informed of how and why we are using your data. This
privacy policy and data retention statement, supplements all other notices and
privacy policies and is not intended to replace or override them.
Please sign here:*

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Enquiry Form

Personal Details

Your Contact details

Emergency Contact details

GP Details

Your History

Medication

Counselling

Please give your availability for ONLINE counselling sessions

Please give your availability for FACE-TO-FACE counselling sessions

General Availability

Insurance

Additional questions

Supplementary information

What is your ethnicity?

Agree & Sign