Direct Billing:
As a courtesy, we direct bill almost all Canadian insurance plans. In order for us to direct bill, we will require a valid credit card on file so that we can charge any remaining amount that your insurance does not cover. ( If you do not wish to place a credit card on file, you may either pay in full for your treatment and get reimbursed by insurance yourself or keep a $100 credit on file )
An attempt will be made to contact you prior to processing any charges on the card. Any amount not paid by your insurance is due within 30 days. We accept Visa, Mastercard, AMEX, Debit and Cash.
Ultimately, it is your responsibility to be aware of your dental coverage. You are fully responsible for any treatment that is not covered by your insurance plan.
Dental Office Personal Information Consent Form
We are committed to protecting the privacy of our patients’ personal information and to utilizing all personal information in a responsible and professional manner. This document summarizes some of the personal information that we collect, use and disclose. In addition to the circumstances described in this form, we also collect, use and disclose personal information when permitted or required by law.
We collect information from our patients such as names, home addresses, work addresses, home telephone
numbers, work telephone numbers, and e-mail addresses. (collectively referred to as “Contact Information”).
Contact Information is collected and used for the following purposes:
• To open and update patient files.
• To invoice patients for dental services, to process credit card payments, or to collect unpaid accounts.
• To process claims for payment or reimbursement from third-party health benefit providers and insurance companies.
• To send reminders to patients concerning the need for further dental examination or treatment.
• To send patients informational material about our dental practice.
Contact Information is disclosed to third party health benefit providers and insurance companies where the patient has submitted a claim for reimbursement or payment of all or part of the cost of dental treatment or has asked us to submit a claim on the patient’s behalf.
Financial information may be collected in order to make arrangements for the payment of dental services.
We collect information from our patients about their health history, their family health history, physical condition, and dental treatments. (Collectively referred to as “Medical Information”) Patients’ Medical Information is collected and used for the purpose of diagnosing dental conditions and providing dental treatment.
Patients’ Medical Information is disclosed:
• To third party health benefit providers and insurance companies where the patient has submitted a claim for reimbursement or payment of all or part of the cost of dental treatment or has asked us to submit a claim on the patient’s behalf.
• To other dentists and dental specialists, where we are seeking a second opinion and the patient has consented to us obtaining the second opinion.
• To other dentists and dental specialists if the patient, with their consent, has been referred by us to the other dentist or dental specialist for treatment.
• To other dentists and dental specialists where those dentists have asked us, with the consent of the patient, to provide a second opinion.
• To other health care professionals such as physicians if the patient, with their consent, has been referred by us to the other health care professional for either a second opinion or treatment.
If we are ever considering selling all or part of our dental practice, qualified potential purchasers may be
granted access as part of the due diligence process to patient information in order to verify information
important to the potential sale. If this occurs, we will take steps to ensure that the prospective purchaser
safeguards all personal information.
Dentists are regulated by the Alberta Dental Association and College which may inspect our records and
interview our staff as part of its regulatory activities in the public interest.
I consent to the collection, use and disclosure of my personal information as set out above.
__________________ __________________ __________________
Date Print Name Signature
Cancellation Policy:
An appointment is a contract of time reserved for your treatment. We respect our patient’s valuable time, and we request the same courtesy from our patients. We have a "NO-EXCEPTION SHORT CANCELLATION / NO SHOW" policy in effect. This allows all of our patients to access available appointments fairly.
We require 48 Hours Notice for all Cancellations. All short notice cancellations / No shows are subject to following charges:
Monday - Friday : $50
Saturday - Sunday : $100
It is mutually understood that we will charge this cancellation fee without any seperate notice to the credit card / account credit on file. This cancellation policy will remain in effect regardless of reasons of cancellation.