Cancellation and No-show Policy
We understand the need for flexibility in our client’s hectic schedules and respect how valuable their time is. We make every attempt to accommodate client schedules and would ask that you, as a client, do the same. Please give at least 48-hour notice if you need to cancel or reschedule your appointment. This allows for another client to enjoy the appointment and helps you to avoid a cancellation fee. If you must reschedule or cancel your appointment, please notify your stylist at least 48 hours in advance to avoid any cancellation charge and allow them enough time to fill the appointment. The cancellation charge varies by stylist so please check with them.