I’m attending a course and haven’t received my notes/link/products!
Make sure you have the correct address on file in your RockTape account. If you do not, please call us (984) 287-8899 or email firstname.lastname@example.org during business hours to update this as soon as possible.
FMT Admin Business Hours:
M-Th: 7:00 AM - 4:00 PM (EST)
Friday: 7:00 AM - 12:00 PM (EST)
Study guides and live link information is sent out via email 3-4 days prior to the course.
If you haven’t received the email in your inbox, please check your spam/junk folder. The sender will be Student@rocktape.com
If you are still unable to find the email, fill out the form below and a team member will contact you ASAP.