UPLOAD YOUR SELFIE! Providing proper photos is IMPERATIVE to receiving a correct color match. If you follow the instructions below you should have no problem capturing it.
Start with a clean, makeup-free face. Take your photo three feet in front of natural light. Clean your camera lens and focus on your face. Show your face, neck, and chest, and check that the photos show how your skin looks like in real life. If I can't color match the photos you send, I will reach out for a new one!