Payment in full is due at the time of reservation. Dates are not held until payment is made.
Security deposit policy:
The refundable security deposit is a credit card pre-authorization of $500.00. Guests are sent a pre-authorization form to be completed no less than 3 days prior to arrival.
The cardholder understands that their credit card may be charged an amount up to $500.00 to cover damage, excessive cleaning fees, or fees related to a breach of the rental agreement terms. Charges may occur up to 14 days after the reservation check-out date mentioned above. Full terms of the security deposit can be viewed in your rental agreement or at bigponderosa.com/policies.
Travelers who cancel at least 14 days before check-in will get back 100% of the amount they've paid less a $50.00 administration fee. If they cancel between 7 and 14 days before check-in, they'll get back 50%. Otherwise, they won't get a refund.