FUTURE APPOINTMENT CANCELLATION POLICY: In order to continue providing the best possible scheduling options to my guests, I do require 24 hours notice should you need to cancel or reschedule your visit with me. You will not be charged if you cancel at least 24 hours before your appointment starts. Otherwise, you will be charged 50% of the service price for late cancellations and no-shows.
JAPANESE STRAIGHTENING & STRAIGHT VARIATION CLIENTS: I require a 72-hour notice of cancellation or rescheduling. After that, any deposit left will not be refunded.
BOOKING MY APPOINTMENT: I understand that the appointment calendar is only open for 4 weeks at a time. If I'm requesting a major color service or one of the re-texturizing services, Wendy will contact me to look further out in the schedule to book that appointment.