We require a $25 non-refundable deposit to all custom birthday cakes and $50 for the WEDDING Cakes to confirm the order. For pick up orders, remaining balance must be paid at the shop. For delivery orders, please pay remaining balance 2 days before the delivery date. 

Email transfer to:

jps.sagadraca@yahoo.ca or 6478011670

Use password: Cake123

 

Thank you so much. And looking forward for more sweet business with you. 

Pick Up Address:

31 Tapscott rd, Unit 99

Inside Freshland Supermarket Foodcourt

SUNDAY HOURS: 12:00 Noon - 6:00 PM

Phone: 6478011670

Please CALL before pick up. 

 

Terms and Conditions:
 
1.      Your initial deposit reserves your event date and is non-refundable but can be rescheduled on agreed date.
2.      We must receive the balance by the due date indicated or contract is null and void, and deposit will not be refunded.
3.      The color’s blue and purple or any shade of these colors cannot and will not be guaranteed. These colors are very unstable and tend to fade and or bleed into surrounding colors of frosting.
4.      Any changes of size, style, flavors of the cake and additional orders should be done (1) week before the event. Any changes requested after this date cannot be guaranteed and may be subject to additional charges.
5.      We are not responsible for any damage to the cake after setup is complete.  You are responsible for providing an appropriate and secure table and environment for the cake(s).  Cakes are heavy and require a sturdy table, and optimal room temperature.
6.      You acknowledge that fresh flowers are not a food product, and may contain pesticides, insects, dirt, or other contaminants.
7.      If you or your representative elect will pick up the cake, it is advisable to place the cake on a flat, level surface during transport. You assume all liability and responsibility for the condition of the cake once it leaves Jackie’s Creative Cakes & Sweets  possession. 
8.      On occasion we will photograph our cakes and we reserve the right to use any photographs for display or promotion without compensation to you.
9.      Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.
10.   Products containing custard, cream cheese and milk should be kept in the chiller (refrigerator) until ready to serve. In the event that the venue doesn’t have an accessible chiller, products should be consumed within 2 hrs. upon delivery to avoid bacterial growth and contamination. The customer agrees that (Shop’s name) will not be liable for any incidents related to the expiration of the product.
11.   You are aware that cakes and characters may contain dowels/sticks/straw to make the structure more secure.
12.    Performance of this agreement is contingent upon the ability of (Shop’s name) to complete the agreement and is subject to labor disputes or strikes, accidents, Acts of God, and other causes beyond our control.
 
Storage and Handling while waiting for the party to start:
·       Store Fondant cakes in an air-conditioned room specially when it’s raining! NEVER inside the refrigerator because it will condense. Place in the refrigerator after the event.
·       American Buttercream: OK to store at room temperature without AC. Place in the refrigerator after the event.
·       Italian/Swiss Meringue Buttercream (IMBC/SMBC):  Place in the chiller if there are NO fondant details. If there is, place in an air-conditioned room. Place in the refrigerator after the event.
·       Cream Cheese frosting: Place immediately in the chiller upon delivery.