• PROFESSIONAL DISCLOSURE

    Caroline Linda Bucher, MA, MAS be.learn.become.
  • Welcome to my practice. This is an opportunity to acquaint you with important information. Please read it carefully. You may jot down your questions, and we will discuss this document in the next session. When you sign this document, it will represent an agreement between us.

    The Nature and Purpose of Personal and Career Counseling

    Counseling offers you a time you take uniquely for yourself. Maybe you could call it a "me-time". It is a time in which to understand and know yourself better and improve your life's quality - an opportunity to grow. Counseling aims to increase your happiness and to support your overall health.

    What You May Expect From the Process

    Counseling can be a rewarding process. It is a time for you to explore yourself and gain greater self-awareness and self-knowledge to cope more effectively with specific problems and challenges in daily living. It's very important for me that we work as a team, collaboratively. You choose what you want to work on; I will help you to clarify and set your goals. Knowing what you want specifically can be very motivating and allows you to break your goals into realistic, encouraging steps. You came to me to solve problems, things you are struggling with. As much as it is critical to gain an understanding about your past and why you haven't been able to solve your issues, I will also focus with you on times you were able to solve problems, identifying your strengths and resources. Techniques I might use include asking you questions to prompt you seeing things in new ways and allowing you time to deeply experience your feelings. You may also benefit from more cognitive tools such as the decision making table, and worksheets and inventories to assess life happiness, work satisfaction, strengths, skills, interests, and personality. Sometimes we need everyday reminders to stop negative internal dialogue or self-defeating behaviors. Various techniques (e.g., power sentences, visualizations, pocket/kitchen table cards) may help you to develop thinking and behaviors that are healthy, positive and effective.

    The counseling and change process can also be quite challenging. It demands your openness, courage, trust and curiosity, to try new things and to allow your feelings to arise. Some of those feelings may be quite unexpected, unwanted and uncomfortable to experience. Life is an adventure with challenges, as is counseling. The good news is that you can make your life exciting, rich, and meaningful. I will do my best to support you on your journey.

    Responsibilities of the Client and Counselor

    Studies show that effective counseling depends primarily on the client-counselor relationship. I want you to feel safe and free with me. I am not here to judge you but to empathize with you, try to understand you, and help you to understand yourself better. My job isn't to tell you what to do, but to ask, "How's that choice working for you?" If the answer is less than optimal, we can explore changes leading to the most authentic and desired outcomes for your life. You are the expert on your life. I offer useful techniques, expertise in the therapeutic process, and a safe environment in which to explore yourself. It is very important to me that we feel we are a good fit. If we have concerns about that, let's talk about it. We might find better ways to serve you, and I can provide referrals to other professionals.

    My Theoretical Approach

    The following are the three primary theories that I return to again and again.

    • Person-centered: I see the positive in a person and believe that we have good reasons for our behavior, even things that are unhealthy or "bad". Everyone naturally strives to learn, grow, and become the best version of themselves, to reach one's potential. Also, I believe that everyone is unique and has a unique worldview. As a helper I attempt to see the world as you see it.
    • Existential: It is an essential human characteristic that we seek meaning in our lives. We have the responsibility for our life, the freedom to make choices (often more than we think) and create a life that is in accordance with our beliefs, values, interests, personality and strengths.
    • Solution-focused: This approach is very goal- and future-oriented and very practical. It conveys the belief that small changes can make a huge difference and that not all problems need months or years to work on. Problems can be solved within a short time. This approach is positive since it focuses on your strengths and resources, utilizing them to find your unique solutions.
  • My Specializations

    I am a career and personal counselor and received a Master's degree in Counseling from Santa Clara University and a Master's degree in Vocational, Career and Academic Counseling from the Zurich University of Applied Sciences. I am also a nationally certified career counselor ("eidg. diplomierte Berufs-, Studien- und Laufbahnberaterin", SFBI Bern My specializations are: career and personal counseling. Issues include: career development and exploration, career planning, career and job change, retirement planning, life transitions, stress, job burnout and burnout prevention, job loss, work-related concerns, identity exploration, self-esteem, and relationship issues. I am a certified MBTI coach and trained in psychometric tests and inventories related to personality, interests, skills, values, career beliefs and decision-making styles. I offer career and personal counseling for busy professionals, adults of all ages, and students at all levels.

    Confidentiality and Your Rights as a Client

    Your participation in counseling is voluntary, and you are free to terminate counseling at any time. Information you reveal during counseling is strictly confidential and cannot be released to anyone without your prior written consent. Exceptions are cases of child, dependent adult and elder abuse/neglect, which I am legally mandated to report. In case I seriously suspect or you state that you will harm yourself or others, I am legally mandated to intervene. On occasion, in order to provide you with better services I may consult with a colleague to discuss material arising from our sessions, although your identity will not be revealed. I am required to keep records. I include your counseling goals and progress, dates and fees for sessions, and notes. Your records will not be released without your written consent, except in those situations outlined above in this confidentiality section.

    Office Policies

    • Counseling and coaching sessions are 60 or 90 minutes. 
    • The counseling/coaching fee is 120 CHF (reduced rate) and 170 CHF (standard rate) per hour. The fees of packages (multiple sessions) can be found on the website.
    • Career assessment fees are charged separately, in additon to the session fee. Clients get informed about the fees before taking the assessment/s.
    • Prepayment is due 2 business days prior to your session; the payment information is emailed to you. Options are QR code/bill, online banking, Twint, and for in-person sessions cash unless other arrangement have been made. 
    • If you reschedule your session at least 24 hours before the session, your prepaid booking/session will be used for the rescheduled session.
    • A strict 24 hour notice of cancellation (email/call/voicemail) is required to avoid full payment of fee. 
    • If you are unable to complete the assigned tasks (e.g. test, assessment, worksheet, exercise) within the agreed time and have not cancelled or rescheduled with at least 24 hours' notice, the session will proceed as scheduled. The session will be utilized to discuss or explore other topics than the one related to the assignments.
    • All of the services are offered virtually/online until further notice. For in-person sessions, we will meet at a neutral location such as a cafe, hotel lobby, public career center, library, or community center. If you prefer to meet in an office, we offer that option for a non-refundable rental fee of 60 CHF that must be paid in advance, in addition to the session fee.
    • I return calls only during regular business hours, Monday through Friday. If you are in crisis and unable to reach me, call 911 (USA) or 112 (Switzerland) or the local crisis.

    By signing you indicate that you understand and accept all of the above.

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  • Caroline Linda Bucher, MA, MAS                                Professional Disclosure 04.2021

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