1.) When do I place my first order?
We send out a newsletter with an order form link twice a month, usually mid-week, and request orders to be placed by Saturday at noon. We deliver the following week on Tuesdays (Chapel Hill/Carrboro/Hillsborough) and Thursdays (Durham/Raleigh).
2.) Can I order whatever I want?
Yes! You can TOTALLY customize your order so that you don't end up with anything that you don't want.
3.) How does the distribution process work?
On delivery day, we will send you a text message to remind you to leave a cooler out for us in the spot you indicated on your order form.
You will then receive an automatically generated text notification when we are 30 minutes away as well as when your order has been delivered.
The delivery window is between 1-9pm, though usually toward the later end of that window. Your meat, eggs, and cheese will be fine in a cooler in a shady spot for 3-4 hours even in the summer.
4.) How do I pay you?
Credit Card: Depending on the payment plan you signed up for, your card will be charged automatically and show up as Edens Meats on your statement. Your payment plan will also automatically renew each month, quarter, or year until you stall or stop payment.
Check Payment: Whether you're paying in full with one check or with post-dated checks, please send the checks to us within 5 business days of signing up for a membership plan. Instructions about how to pay with a check should be included on your form.
Meat Curious: If you're trying out a plan for one month and decide that it's not for you, we will simply send you a bill for your one order. If you're trying our Meat Curious plan for one month and decide to become a full member, we will roll you into one of our payment plans.
5.) How can I get more involved as a member?
Our farm is your farm. Make sure to read our newsletters twice a month for different happenings on the farm and/or at our farm stand at Botanist and Barrel just down the road.