1.) When do I place my first order?
We send out a newsletter with a link to our update online store catalog every other week, usually on Thursday or Friday, and request orders the following Monday morning by 8am. We then close the store to start packing orders for that week.
We deliver twice a month, however, starting in November, we will only deliver once a month to Raleigh, Cary/Apex, Greensboro, and Winston-Salem, until we add more members in these locations.
You can find our delivery schedule on our website or our newsletter.
Please wait until you receive our newsletter to place an order. If you visit our store before the newsletter has gone out the store will be closed.
2.) Can I order whatever I want?
Yes! You can TOTALLY customize your order so that you don't end up with anything that you don't want.
3.) How does the distribution process work?
On delivery day, we will send you a text message to remind you to leave a cooler out for us in a conspicuous location.
You will then receive an automatically generated text notification when we are 30 minutes away as well as when your order has been delivered.
The delivery window is between 1-9pm, though usually toward the later end of that window. Your meat, eggs, and cheese will be fine in a cooler in a shady spot for 3-4 hours even in the summer.
4.) How do I pay you?
Credit Card: Depending on the payment plan you signed up for, your card will be charged automatically and show up as Edens Meats on your statement. Your payment plan will also automatically renew each month, quarter, or year until you stall or stop payment.
Charges will be made on the 1st or 21st of the month (depending on plan) and show up as Edens Meats on your statement.
Check Payment: Whether you're paying in full with one check or with post-dated checks, please send the checks to us within 5 business days of signing up for a membership plan. Instructions about how to pay with a check should be included on your form.
Meat Curious: If you're trying out a plan for one month and decide that it's not for you, we will simply send you a bill for your one order. If you're trying our Meat Curious plan for one month and decide to become a full member, we will roll you into one of our payment plans.
5.) How can I get more involved as a member?
Our farm is your farm. Make sure to read our newsletters twice a month for different happenings on the farm and/or at our farm stand at Botanist and Barrel just down the road.