Change Keyholder & Password Form Logo
  • Keyholder & Password Form

    Use this form to change Keyholders and tell us the password used by your staff
    • S1. Installation company details 
    • Please Note:

      Data Controller: The data controller is able to access any information regarding the monitored premises including personal details like keyholder telephone numbers. 

      If the person is not a data controller they will be able to arm/disarm and request access to the site during monitoring hours.  They will not be able to ask for any other information regarding the monitored premises for example who the keyholders are. 

    • S1. Site details 
    • Please Note:

      Data Controller: The data controller is able to access any information regarding the monitored premises including personal details like keyholder telephone numbers. 

      If the engineer is not a data controller they will be able to arm/disarm, place systems on the test, request alarm logs and request access to the site during monitoring hours, make changes to the system, they will not be able to ask for any other information regarding the monitored premises for example who the keyholders are. 

    • S2. Passwords declaration or change for engineers 
    • S2. Passwords declaration or change site staff 
    • S3. Change site contacts, key holders  
    • Section help:

      A site contact this person is not contacted in an emergency but might want to know what is going on with the site

      A Keyholder we will contact this person in an emergency and they might need to attend the site to meet emergency services. They will require access to the site out of hours.

      CCTV Web Portal Access the person will be given access to our web portal where they can view received alarms and look at live CCTV images.

      Fault reports are created if we spot any problems with your CCTV equipment, they can be delivered to a site contact via SMS or Email.

      Incident reports are created after an incident has taken place on your site, they can be delivered to a site contact via SMS or Email.

      Verification Password this password is to verify the person we are speaking to is genuine, we ask for this password before discussing anything with them
      Data Controller nominating a site contact as a data controller means we will only reveal specific data to this contact like keyholder details.

      Data Controller The data controller is able to access any information regarding the monitored premises including personal details like keyholder telephone numbers.

      If you have any questions click HERE for help

    • Contact number 1

    • Contact number 2

    • Contact number 3

    • Keyholders (Max 3 Min 1) 

    • Declaration  
    • The information requested on this form allows us to provide services in accordance with our agreed procedures & terms and conditions. (please refer to our Terms & Conditions and Quick Reference Guidelines for further information). We use the information to ensure that the nominated individuals receive the necessary information at the correct times. 

      Please complete the form in as much detail as possible and contact us if you require any further information. 

      Call or email us: 0845 371 0101 or central.station@farsight.co.uk

       

      Declaration:

      I certify that the information I am about to provide is true and complete to
      the best of my knowledge. I am aware that if such information has been falsified this could lead to the security of my site being compromised. 

    • Clear
    •  - -
    • Registered Office: The Observatory, Leofric Square, Vicarage Farm Road, Peterborough, PE1 5TP

      Tel: 08453 710 101 | www.farsight.co.uk 

      Have any questions or feedback click HERE for help. 

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