Please note the following before filing your claim
- This insurance covers you for accidents that occured when you are connected with Glovo and up to one hour after you logged-out of the application
- This insurance does not cover the damages to your possessions, for example your bicycle or your phone are not covered by this insurance.
- You will be requested to upload pictures of the accident and to upload any document that will help us to process your claim (e.g. medical certificate, receipts from the hostpital, police report ...) .
- If you have an insurance for your vehicle and your vehicle was damaged, do not forget to let your insurance company know about the accident.