British Audio Repair Request

British Audio Service, Inc.

After you submit: we’ll reply in 24–48 hours (Mon–Fri) with your RMA and check-in steps. Please wait for our confirmation before visiting or shipping.
Name*

First NameLast Name
Company Name
Optional
Shipping Address*

Street Address

Street Address Line 2

CityState

Zip CodeCountry
Phone Number*
Please enter a valid phone number.
I authorize British Audio to communicate with me via text message regarding my service or product. Standard message rates may apply.

YesNo
Email*
example@example.com
Select Product Category*
Brand Name*
i.e. "Kemper" "Marshall" "Yamaha" etc.
Brand Model*
If illegible or non-existent, please enter "N/A"
Serial Number
If illegible or non-existent, please enter "N/A"
Please provide details about the problem you're experiencing or the services you're requesting.*
The more detailed you are, the better we can serve you.
Is your product under warranty? *
This field cannot be changed once submitted. Please check with the manufacturer of your product before submitting this form.
Warranty Receipt*

Must show dealer and purchase date
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Do you have a YouTube video link showing your issue? *

YesNo
Paste YouTube video URL
Optional
Do you have additional files to upload such as audio recordings or videos?

YesNo
File Upload (pdf, doc, docx, xls, xlsx, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, gif)

Cancelof
Are you tax-exempt? *
Tax Exempt Documents*

TN residents only
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How will you get your product to us?*

✅ I will drop off my product between 10 AM and 4 PM on Monday, Tuesday, Thursday, or Friday, or 10 AM to 2 PM on Saturday. Wednesdays are appointment-only. If dropping off on a Wednesday, please text 615-290-6292 with your invoice or RMA# when you arrive. 🚫 We are closed on Sundays.📦 I will ship my product using my own label. ⛔ Please do not include standard IEC power cables. Only send proprietary or essential power supplies required for testing your unit.
I am requesting:

Standard ServiceRush Service (fees may apply)
Okay to send discount codes, updates and specials?

YesNo
Should be Empty:

British Audio Service, Inc.