Impact Mapping In Practice

1

How many projects/initiatives have you used impact maps on?* This field is required.

Never

One project/initiative

Several projects/initiatives

2

Please fill in the following questions for ONE SPECIFIC project/initiative -- ideally something that's finished, and you know the outcome.

If you have more time at the end, we would appreciate filling in the form again for a different project/initiative.

(click Next to proceed)

3

What type of project/initiative was this?* This field is required.

delivery to internal users in my organisation

delivery to single external client (eg B2B or contract development)

delivery to multiple external clients (B2B)

consumer product (B2C)

Other

4

BEFORE you started to work on the impact map, which of the following best describes the project/initiative objectives:* This field is required.

many objectives, known to key people

objectives unclear or not shared with key people

single, clear, shared objective

known objectives, but outdated, or no longer valid

Other

5

BEFORE you started to work on the impact map, what was the state of the delivery plan (or backlog) for that project/initiative* This field is required.

it existed, and was small and focused

it existed, but had lots of different items, difficult to prioritise

it did not exist

Other

6

What was the key goal of the initiative/project?* This field is required.

replace existing system with essentially same functionality

deliver a business outcome

deliver some set of features (not replacing an existing system)

Other

7

What was the SINGLE biggest challenge to deliver successfully?* This field is required.

solutions were prescribed without objectives

identifying and involving hidden stakeholders

access to experts/complex business knowledge

prioritising and choosing what to deliver

stopping things based on what succeeded/failed

fulfilling priorities from different stakeholders

Other

8

How did you choose the goal for the first impact mapping session?* This field is required.

single goal selected before the session, agreed in detail with stakeholders

single goal, drafted by one person, not agreed with others upfront

no upfront agreement, worked on multiple goals at once

no upfront agreement, but the goal became clear during the mapping session

Other

9

Who was involved in creating the initial impact map?* This field is required.

larger group - key stakeholders + key delivery team members

single person meeting with smaller groups. several meetings

key stakeholders, without the delivery team

people involved in delivery only, without stakeholders

Other

10

Did the first level of the map (goal) have any success metrics associated with it?* This field is required.

Yes, detailed

Yes, rough

No

11

Did the most important impacts on the map have metrics associated with them?* This field is required.

Yes, detailed

Yes, rough

No

12

What kind of deliverables did the initial map contain?* This field is required.

high-level only (large epics/areas)

low-level only (stories, tasks)

mix of high-level and low-level

there were no deliverables on the map

13

Did you update the map during delivery, after the initial session?* This field is required.

YESNO

14

What was the outcome of the initiative/project?* This field is required.

exceeded stakeholder expectations

met expectations, but no more than that

failed

project is over, outcome unknown

still delivering, too early to say

15

What was the impact map used for?* This field is required.

initial discussion only, not used during delivery

used by the delilvery team(s) as the primary backlog/plan

reviewed infrequently (just to check up on the plan)

frequently used during planning/retrospectives/prioritisation

Other

16

What was the biggest benefit of using impact mapping in this initiative/project?* This field is required.

18

Did you combine impact mapping with any other techniques ?(not listed in the previous question)

19

We want to publicly thank people participating in this research, by mentioning them in the resulting publications. If it's OK to include your name/company/position, please enter that below.

20

If you would like to know when we publish the results, please enter your email. We will only use it to notify you about the outcome of this survey.

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