Clerk of Court Customer Service

My name is Meredith Edwards and I am the Clerk of Superior Court for Alamance County. My staff consists of 11 Assistants and 32 Deputy Clerks. Our mission is to provide knowledgeable, efficient, compassionate service.

We are state employees and our office is directed by the Administrative Office of the Courts in Raleigh.

There are changes being made constantly in the law and procedures and we strive very hard to implement these changes. My staff is consistently involved in training and learning and have many accumulated years of service in this office.

I would like your input and comments on your visit to our office and the service you received while conducting your business here. I value any suggestion or comments on how we can continue to improve our service to the citizens of this county. Please take time to complete this survey and let us know about your experience.

I greatly appreciate your taking the valuable time to let us know how your experience was in our office in hopes that we might be able to improve our service in the future.

Thank you.

Name

First NameLast Name

Email

example@example.com

Phone Number

Please enter a valid phone number.

What courthouse did you visit?

JB Allen Courthouse, 212 West Elm Street (Criminal)Historic Courthouse, 1 Court Square (Civil)

In which Division were you assisted?

Please rate your visit with our office:

Very SatisfactorySatisfactoryNeeds Improvement (Please Comment)

Do you have any comments about improvements?

How long did you wait for assistance?

Less than 10 minutes10 - 30 minutes30 - 45 minutesMore than 45 minutes

How long was your wait?

Please indicate the date and time of service

Date

If your visit was by phone or email, was your message returned promptly?

YesNo

Do you have any comments about the promptness of your returned message?

Did the person assisting you appear to be knowledgeable in the subject matter?

YesNo

Do you have any comments about the person's knowledge of the subject matter?

Did you find that there was a problem with parking?

YesNo

Do you have any comments about parking?

Do you feel that all of your business was conducted expediently?

YesNo

Do you have any comments about the expedience of your conducted business?

Please list any other comments you have about your visit or service at the Alamance County Clerk's Office.

WE THANK YOU FOR YOUR COMMENTS.

A Note from the Clerk