*This information will be used for background screening purposes only and will not be used as hiring criteria

Lusso Clean LLC Drug-Free Workplace Agreement
Effective Date: January 12, 2024

1. Purpose
Lusso Clean LLC is committed to maintaining a safe, healthy, and productive work environment for all employees, contractors, and clients. This Drug-Free Workplace Agreement outlines the company’s expectations regarding drug and alcohol use and establishes procedures for ensuring compliance with this policy.

2. Scope
This policy applies to all employees and contractors of Lusso Clean LLC while performing work-related duties or representing the company on or off client premises.

3. Prohibited Conduct
3.1 Substance Use
Employees and contractors are strictly prohibited from:

Using, possessing, selling, distributing, or manufacturing illegal drugs while on company or client property, or while performing work-related duties.
Being under the influence of illegal drugs or alcohol during work hours or while representing Lusso Clean LLC.
Misusing prescription or over-the-counter medications in a way that impairs their ability to perform job duties safely and effectively.
3.2 Off-Duty Conduct
Any off-duty substance use that affects job performance, safety, or the company’s reputation may also be subject to disciplinary action.

4. Prescription and Over-the-Counter Medications
Employees and contractors who are taking prescription or over-the-counter medications that may impair their ability to perform their duties must notify Lusso Clean LLC management prior to starting their shift. The company will take reasonable steps to accommodate such individuals while maintaining workplace safety.

5. Drug Testing
Lusso Clean LLC reserves the right to conduct drug and alcohol testing under the following circumstances:

Pre-Employment/Contract Screening: As a condition of employment or contracting, candidates may be required to pass a drug test.
Reasonable Suspicion: If management has reasonable suspicion that an employee or contractor is under the influence of drugs or alcohol, testing may be required.
Post-Incident Testing: Drug or alcohol testing may be required following a workplace accident or incident.
Random Testing: Lusso Clean LLC reserves the right to implement random drug testing to ensure compliance with this policy.

6. Consequences of Policy Violations
Violations of this Drug-Free Workplace Agreement may result in:

Immediate suspension from work duties.
Termination of employment or contract.
Legal action, if applicable.

7. Assistance and Resources
Lusso Clean LLC encourages employees and contractors to seek help if they are struggling with substance abuse. The company may provide referrals to counseling, treatment, or support services as needed.

8. Confidentiality
All matters related to substance use or abuse will be handled confidentially and in accordance with applicable laws.

Lusso Clean LLC Non-Solicitation Agreement
Effective Date: 1/12/2024

This Non-Solicitation Agreement (the “Agreement”) is entered into by and between Lusso Clean LLC, a cleaning service provider specializing in residential, construction, and commercial cleaning (the “Company”), and the undersigned employee or contractor (the “Individual”), collectively referred to as the “Parties.”

1. Purpose
To protect Lusso Clean LLC’s business interests and confidential relationships, this Agreement permanently prohibits the Individual from soliciting the Company’s clients, employees, or contractors at any time during or after their engagement with the Company.

2. Permanent Non-Solicitation of Clients
The Individual agrees that, during the term of their employment or contract with the Company and at any time thereafter, they will not, directly or indirectly:

Solicit, approach, or provide services to any current or former clients of the Company for the purpose of offering or providing competing cleaning services.
Encourage any client of the Company to terminate or modify their relationship with the Company.

3. Permanent Non-Solicitation of Employees and Contractors
The Individual agrees that, during the term of their employment or contract with the Company and at any time thereafter, they will not, directly or indirectly:

Solicit, recruit, or hire any current or former employees or contractors of the Company to leave the Company or join another cleaning service.
Encourage or induce any employee or contractor to terminate their relationship with the Company.

4. Confidential Information
The Individual acknowledges that the client lists, pricing strategies, employee details, and other business practices of the Company are confidential and proprietary. The Individual agrees:

To use such information only for legitimate business purposes during their engagement with the Company.
Not to use or disclose such information for any competing or personal business activities at any time, even after leaving the Company.

5. Enforcement and Remedies
The Individual agrees that the restrictions outlined in this Agreement are reasonable and necessary to protect the Company’s business interests.
In the event of a breach of this Agreement, the Company reserves the right to seek injunctive relief, compensatory damages, legal fees, or other remedies to enforce the terms of this Agreement.

6. Severability
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

7. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the District of Columbia.

Lusso Clean LLC Client Relationship and Confidentiality Policy Agreement
Effective Date: January 12, 2024

1. Purpose
Lusso Clean LLC values the trust and satisfaction of its clients. This policy outlines the standards for maintaining professional client relationships and protecting client information. It ensures all employees and contractors act with integrity, professionalism, and confidentiality while representing the company.

2. Client Relationship Policy
2.1 Professional Conduct
Employees and contractors must:

Always maintain a respectful, courteous, and professional demeanor when interacting with clients.
Represent Lusso Clean LLC positively and uphold its reputation.
Respond promptly and professionally to client concerns or feedback.
Adhere to the scope of work and tasks agreed upon with the client.
2.2 Client Property
Employees and contractors must respect and safeguard the client’s property, ensuring no damage or misuse occurs during services.

2.3 Identification Requirement
All employees and contractors must wear the Lusso Clean LLC identification badge provided by the company while on client premises. This ensures clients can easily identify individuals working in their spaces.

3. Confidentiality Policy
3.1 Protection of Client Information
Employees and contractors must:

Treat all client information, including personal, financial, and property details, as strictly confidential.
Avoid sharing or discussing client information with unauthorized parties, including other employees or contractors, unless required for service purposes.
3.2 Non-Disclosure
Employees and contractors are prohibited from disclosing client information to third parties without the explicit written consent of both the client and Lusso Clean LLC.
Any breach of confidentiality may result in immediate termination and potential legal action.
3.3 Data Security
If employees or contractors handle digital client information (e.g., service records or communication), they must ensure the data is stored securely and access is restricted to authorized personnel only.

4. Prohibited Actions
Employees and contractors must not:

Solicit clients for personal or external business purposes outside of Lusso Clean LLC’s services.
Engage in any unprofessional behavior, including theft, dishonesty, or misconduct while on a client’s property.
Use client information for personal gain or purposes unrelated to company operations.

5. Reporting Concerns
If an employee or contractor becomes aware of a potential breach of confidentiality or client dissatisfaction, they must report the issue to Lusso Clean LLC management immediately.

6. Violations of Policy
Violations of this policy, including breaches of confidentiality or unprofessional conduct with clients, may result in:

Immediate disciplinary action, up to and including termination of employment or contract.
Legal action if the breach involves unlawful activities or damages to the client or company.

Lusso Clean LLC Workplace Safety and Health Policy
Effective Date: 1/12/2024

1. Purpose
At Lusso Clean LLC, safety is our top priority. We are dedicated to maintaining a secure and healthy environment for our contractors, employees, and clients. This Workplace Safety and Health Policy outlines our commitment to preventing workplace accidents, promoting safe practices, and complying with all applicable local, state, and federal safety regulations, including OSHA standards and Washington, DC workplace laws.

2. Scope
This policy applies to all Lusso Clean LLC contractors, employees, and subcontractors performing residential, commercial, and construction site cleaning services.

General Safety Guidelines for Cleaning Services
Safety is of utmost importance when providing cleaning services. All contractors must adhere to the following safety procedures to ensure a secure work environment:

1.Personal Protective Equipment (PPE):
Contractors must wear appropriate PPE, such as gloves, goggles, masks, and any other equipment specified for the task and cleaning products.

2.Chemical Handling and Storage:
Handle cleaning chemicals following manufacturer guidelines. Ensure proper dilution, storage, and labeling to prevent accidents.

3.Ventilation:
Maintain proper ventilation when using chemical cleaners to minimize exposure to harmful fumes.

4.Slip and Fall Prevention:
Address spills immediately, use caution signs when needed, and ensure wet surfaces are adequately dried.

5.Electrical Safety:
Use electrical equipment safely, avoid frayed cords, unplug equipment before cleaning, and prevent trip hazards.

6.Ladder Safety:
Follow proper ladder safety practices, ensuring stability and avoiding overreaching.

7.Safe Handling of Equipment:
Operate cleaning equipment according to the manufacturer’s instructions and report any malfunctions promptly.

8.Ergonomics:
Practice proper lifting techniques and maintain good posture to avoid injury.

9.Client Privacy and Security:
Respect client privacy and confidentiality, securely storing any sensitive client information.

10.Emergency Preparedness:
Be familiar with emergency procedures, evacuation routes, and the location of safety equipment on-site.

Safety Guidelines for Cleaning on Construction Sites
When working inside construction sites, additional safety protocols are required to address unique hazards:

1.Safety Training:
All contractors must complete comprehensive safety training, including hazard identification and emergency procedures.

2.Personal Protective Equipment (PPE):
Wear construction-specific PPE, such as hard hats, steel-toed boots, safety goggles, high-visibility vests, and gloves.

3.Site Inspection:
Conduct a pre-cleaning safety inspection to identify and address potential hazards such as exposed wiring or unstable surfaces.

4.Communication:
Maintain clear communication via radios or mobile devices to ensure quick responses in emergencies.

5.Work Permits and Check-In/Check-Out:
Follow site-specific work permit and check-in/check-out protocols to track personnel and maintain accountability.

6.Restricted Areas:
Avoid active construction zones and work only in designated cleaning areas.

7.Emergency Evacuation Plan:
Understand evacuation routes, assembly points, and emergency response procedures.

8.Safe Equipment Handling:
Ensure contractors are trained to use specialized equipment safely and perform regular inspections.

9.Ladder Safety:
Follow ladder safety practices, ensuring ladders are stable and in good condition.

10.Electrical Safety:
Safely handle electrical equipment and avoid exposure to live wires or other hazards.

11.First Aid and Medical Facilities:
Know the location of first aid kits and access to medical facilities in case of injury.

12.Heat and Hydration:
Provide access to drinking water and encourage breaks in hot conditions to prevent heat-related illnesses.

13.Chemical Safety:
Follow safe handling, storage, and disposal practices for cleaning chemicals, with Material Safety Data Sheets (MSDS) available on-site.

14Security Measures:
Prevent unauthorized access to the construction site during cleaning operations.

15.Regular Safety Meetings:
Participate in periodic safety meetings to reinforce safety protocols and address concerns.

Responsibilities

1.Management: Lusso Clean LLC management will ensure safety policies are implemented, provide necessary training, and regularly review safety practices.

2.Contractors and Employees: All contractors and employees are responsible for adhering to this policy, reporting hazards, and using equipment and materials safely.

3.Non-Compliance
Failure to comply with this policy may result in disciplinary actions, up to and including termination of contracts or employment.

Lusso Clean LLC Social Media Policy Agreement
Effective Date: 1/12/2024

Purpose
This Social Media Policy outlines the expectations and guidelines for Lusso Clean LLC employees and contractors when using social media platforms. As a professional cleaning service provider, maintaining a positive online reputation is critical to our business success. This policy applies to all employees, contractors, and subcontractors who interact with or reference Lusso Clean LLC on personal or company social media accounts.

Policy Guidelines
Representation of Lusso Clean LLC:

Employees and contractors may not speak on behalf of Lusso Clean LLC on social media unless explicitly authorized.
When mentioning Lusso Clean LLC on personal accounts, employees and contractors must make it clear that their views are their own and not those of the company.
Confidentiality:

Do not share confidential information about Lusso Clean LLC, its clients, projects, or operations.
Avoid posting pictures or videos of client properties, sensitive materials, or private information without prior written consent from the client and management.
Professionalism:

Employees and contractors must act professionally on social media, refraining from posting content that is discriminatory, offensive, defamatory, or otherwise harmful to the company’s reputation.
Avoid engaging in public disputes with clients, colleagues, or competitors online.
Use of Company Branding:

Any use of Lusso Clean LLC logos, trademarks, or branding must be pre-approved by management.
Do not create social media accounts using the company’s name without prior authorization.
Social Media Usage During Work Hours:

Employees and contractors are expected to limit personal social media use during work hours unless it is related to company business and approved by management.
Content Creation for Lusso Clean LLC:

Employees and contractors authorized to manage Lusso Clean LLC’s social media accounts must adhere to branding guidelines, tone, and professionalism.
Always ensure posts align with the company’s values and promote a positive image of Lusso Clean LLC.
Respect for Clients and Privacy:

Never post content that could embarrass, disrespect, or harm the reputation of Lusso Clean LLC’s clients.
Seek permission before posting photos or videos taken during work at client properties.
Reporting Violations:

Report any social media posts or interactions that may harm Lusso Clean LLC’s reputation to management immediately.
Disciplinary Actions:

Violations of this policy may result in disciplinary action, including termination of employment or contract agreements.

Employee and Contractor Responsibilities
By signing this agreement, you acknowledge the following:

You understand and will comply with Lusso Clean LLC’s Social Media Policy.
You recognize that your online behavior can impact Lusso Clean LLC’s reputation and agree to act responsibly.
You understand that non-compliance with this policy may result in disciplinary action.

Lusso Clean LLC Harassment Prevention Policy Agreement
Effective Date: 1/12/2024

Purpose
Lusso Clean LLC is committed to maintaining a work environment free from harassment, discrimination, and inappropriate behavior. This policy outlines our zero-tolerance stance toward harassment and provides guidelines to ensure all employees, contractors, and clients feel respected and valued.

Scope
This policy applies to all Lusso Clean LLC employees, contractors, subcontractors, vendors, and clients. It covers conduct that occurs in the workplace, at work-related events, and during any interactions connected to Lusso Clean LLC, including virtual communications.

Policy Guidelines
Definition of Harassment:
Harassment includes any unwelcome verbal, physical, or visual conduct that creates a hostile, intimidating, or offensive work environment. Examples include but are not limited to:

Verbal harassment: Jokes, slurs, threats, or derogatory remarks about race, gender, religion, ethnicity, age, disability, sexual orientation, or other protected characteristics.
Physical harassment: Unwanted physical contact, blocking movements, or physical intimidation.
Visual harassment: Displaying offensive images, gestures, or inappropriate use of social media.
Prohibited Behavior:
Lusso Clean LLC prohibits all forms of harassment, including:

Sexual harassment: Unwelcome advances, requests for sexual favors, or other verbal/physical conduct of a sexual nature.
Discriminatory harassment: Targeting individuals based on race, gender, religion, ethnicity, national origin, age, disability, sexual orientation, or other protected characteristics.
Bullying: Repeated, harmful behavior intended to intimidate, degrade, or humiliate.
Reporting Harassment:

Any individual who experiences or witnesses harassment is encouraged to report it immediately to their supervisor or the Lusso Clean LLC management team.
Reports can also be submitted in writing via email or directly to [designated contact person/department].
Retaliation against individuals who report harassment or participate in investigations is strictly prohibited.
Investigation Process:

Lusso Clean LLC will promptly and thoroughly investigate all reports of harassment.
Investigations will be conducted in a confidential manner to the extent possible, ensuring fairness for all parties involved.
Appropriate corrective action will be taken if harassment is confirmed, which may include termination of employment, termination of contracts, or legal action.
Employee and Contractor Responsibility:

All employees and contractors are expected to treat one another, clients, and vendors with respect and professionalism.
Employees and contractors are required to complete any harassment prevention training provided by Lusso Clean LLC.
Bystanders are encouraged to intervene safely or report incidents of harassment.
Client and Vendor Interactions:

This policy extends to interactions with clients and vendors. If harassment occurs during client or vendor interactions, it should be reported immediately to Lusso Clean LLC management.
Lusso Clean LLC reserves the right to terminate relationships with clients or vendors who engage in harassment.

Lusso Clean LLC Expense Reimbursement Policy
Effective Date: January 12, 2024

1. Purpose
Lusso Clean LLC recognizes that employees and contractors may incur necessary and reasonable expenses while performing work-related tasks. This policy outlines the process and guidelines for submitting, reviewing, and reimbursing eligible expenses.

2. Scope
This policy applies to all Lusso Clean LLC employees and contractors who incur business-related expenses while carrying out duties on behalf of the company.

3. Eligible Expenses
The following expenses may be reimbursed, provided they are pre-approved and directly related to work responsibilities:

Travel Expenses: Mileage reimbursement for using personal vehicles to travel to client locations (at the current IRS-approved rate).
Parking Fees and Tolls: Costs incurred while working at or traveling to job sites.
Job-Specific Supplies: Necessary materials or supplies purchased for cleaning jobs if not provided by Lusso Clean LLC.
Work-Related Communication: Necessary work-related phone calls or data usage not covered by the individual’s personal plan (requires prior approval).

4. Non-Reimbursable Expenses
The following expenses are not eligible for reimbursement:

Personal or non-work-related expenses
Late fees, penalties, or fines
Unauthorized purchases
Alcohol or personal meals during working hours

5. Reimbursement Process
5.1 Pre-Approval:
Employees and contractors must obtain prior approval from Lusso Clean LLC management for any expense that is not pre-authorized under this policy.

5.2 Submission of Expense Report:
To request reimbursement, the individual must:

Complete an Expense Reimbursement Form available on their Lusso Clean LLC profile.
Attach itemized receipts or proof of payment for each expense.
Submit the form within 10 business days of incurring the expense.
5.3 Review and Approval:
Lusso Clean LLC management will review the expense report to ensure compliance with this policy.
Reimbursement will only be approved for expenses deemed reasonable, necessary, and supported by proper documentation.
5.4 Payment Timeline:
Approved reimbursements will be processed and included in the next biweekly payout cycle.

6. Documentation Requirements
All reimbursement requests must be accompanied by:

An itemized receipt or invoice that clearly shows the date, amount, and purpose of the expense.
A written explanation for expenses that do not have an itemized receipt.

7. Fraudulent Claims
Submitting fraudulent reimbursement claims is a serious violation of company policy. Individuals found to have submitted false claims may face disciplinary action, up to and including termination of employment or contract.

8. Questions and Clarifications
For questions regarding eligible expenses or reimbursement procedures, contact Lusso Clean LLC management at [Insert Contact Email/Phone Number].

Lusso Clean LLC Technology and Equipment Use Policy Agreement
Effective Date: January 12, 2024

1. Purpose
Lusso Clean LLC is dedicated to providing its employees and contractors with the necessary tools, technology, and equipment to perform their duties effectively. This policy establishes guidelines for using the company’s online profile dashboard, as well as for borrowing, maintaining, and returning equipment and supplies.

2. Online Profile Dashboard
2.1 Purpose and Usage
Each employee or contractor will have access to their personal online profile dashboard on the Lusso Clean LLC website.
The dashboard is designed to facilitate efficient communication, task management, and reporting, including:Submitting job completion forms for each assignment.
Accessing work schedules, client details, and instructions.
Reviewing and updating personal and payment information.
2.2 Responsibility
Employees and contractors are responsible for keeping their dashboard login credentials secure.
Misuse of the dashboard, including falsifying job completion forms, sharing login credentials, or accessing unauthorized areas, is strictly prohibited and will result in disciplinary action.
All information submitted through the dashboard must be accurate and submitted in a timely manner.

3. Borrowing and Returning Equipment and Supplies
3.1 Borrowing Equipment and Supplies
Employees and contractors may be provided with cleaning supplies, tools, and equipment needed to complete their assigned tasks.
A detailed record of borrowed equipment and supplies will be maintained.
3.2 Returning Equipment and Supplies
All equipment and supplies must be returned in clean, working condition immediately after the completion of the assignment.
Contractors are required to notify Lusso Clean LLC management if equipment is damaged, malfunctioning, or missing upon return.

4. Lost, Stolen, or Damaged Equipment and Supplies
4.1 Responsibility
Employees and contractors are responsible for the care and proper use of any equipment or supplies issued by Lusso Clean LLC.
Negligence, misuse, or failure to safeguard company property will result in the following:Lost Equipment or Supplies: The individual will be charged the full replacement cost.
Stolen Equipment or Supplies: The individual must report the theft immediately to management and provide a police report. If negligence is determined, the replacement cost will be charged.
Damaged Equipment or Supplies: If equipment is damaged due to misuse or negligence, the cost of repair or replacement will be deducted from the individual’s pay.
4.2 Financial Responsibility
The company reserves the right to deduct costs associated with lost, stolen, or damaged equipment or supplies from the individual’s paycheck or require repayment through other means, as allowed by law.

5. Proper Use of Equipment
5.1 Guidelines for Use
Equipment and supplies must be used only for their intended purposes and in accordance with company guidelines.
Misuse or use of company equipment for personal tasks is strictly prohibited.
5.2 Training
Employees and contractors will receive proper training on how to use company-provided equipment safely and efficiently.
If additional guidance is needed, individuals must contact Lusso Clean LLC management before operating equipment.

6. Violations of Policy
Failure to comply with this Technology and Equipment Use Policy may result in:

Disciplinary action, up to and including termination of employment or contract.
Financial liability for lost, stolen, or damaged property.
Legal action if theft or intentional misuse is determined.

Lusso Clean LLC Attendance Policy and Agreement
Effective Date: 1/12/2024

Purpose
Lusso Clean LLC values punctuality and consistent attendance as essential to maintaining a professional and efficient work environment. This Attendance Policy outlines expectations for employees and contractors to ensure that work schedules are met, clients are served efficiently, and team operations run smoothly.

Scope
This policy applies to all employees, contractors, and subcontractors of Lusso Clean LLC across all residential, commercial, and construction site cleaning services.

Policy Guidelines
Work Schedule:

Employees and contractors are expected to adhere to their assigned work schedules and arrive on time for all shifts.
Work hours will be communicated in advance, and any changes to the schedule must be approved by a supervisor.
Attendance Expectations:

Regular and punctual attendance is mandatory. Chronic tardiness, unapproved absences, or leaving work early without prior notice disrupts operations and may lead to disciplinary action.
Contractors working on construction sites must adhere to strict start and end times to coordinate with overall site schedules.
Reporting Absences:

Employees and contractors must notify their supervisor at least 8 hours before the start of their shift if they will be late or absent.
Notifications should be made via phone, text, or email to the designated manager or supervisor.
Excused Absences:
Absences may be excused under the following circumstances, provided appropriate documentation is submitted:

Illness or medical emergencies.
Family emergencies.
Court appearances (e.g., jury duty or legal obligations).
Pre-approved personal leave or vacation.
Unexcused Absences:

Failure to notify the supervisor of an absence or failure to provide valid reasons for the absence may result in disciplinary action.
Excessive absences (more than 2 unexcused absences within 30 days) will result in termination of employment or contract.
Tardiness:

Tardiness disrupts workflow and client service. Employees and contractors are expected to arrive promptly.
Excessive tardiness (e.g., more than 3 occurrences within 30 days) will be addressed through progressive discipline.
No-Call, No-Show:

Failing to report to work without notifying a supervisor (no-call, no-show) is considered a serious violation of this policy.
One no-call, no-show incident will result in immediate termination of employment or contract unless exceptional circumstances are demonstrated.
Documentation and Record Keeping:

Attendance records will be maintained for all employees and contractors.
Employees and contractors may request to review their attendance records upon request.
Communication and Flexibility:

Lusso Clean LLC recognizes that unexpected situations may arise. Employees and contractors are encouraged to communicate with supervisors regarding any attendance-related issues to explore potential accommodations.
Disciplinary Action:

Violations of the Attendance Policy will result in progressive disciplinary action, including verbal warnings, written warnings, suspension, or termination of employment or contract, depending on the severity and frequency of violations.

Lusso Clean LLC Grievance and Disciplinary Action Policy
Effective Date: January 12, 2024

1. Purpose
The Grievance and Disciplinary Action Policy is designed to maintain a respectful, fair, and professional work environment at Lusso Clean LLC. This policy provides a structured framework for employees and contractors to raise grievances and for the Company to address misconduct or policy violations.

2. Grievance Policy
2.1 Definition of a Grievance:
A grievance is a formal complaint raised by an employee or contractor regarding issues such as:

Workplace conditions or policies
Treatment by management, coworkers, or clients
Alleged unfair treatment, discrimination, or harassment
2.2 Grievance Reporting Procedure:
Step 1: Informal Resolution:
Employees and contractors are encouraged to address their concerns informally by speaking directly with their supervisor or manager.
Step 2: Formal Complaint:
If the issue is unresolved or inappropriate for informal resolution, a formal grievance can be submitted in writing to Lusso Clean LLC management via:

Email: lussoclean@gmail.com
In-person meeting (by request)
The written grievance should include:

A description of the issue or concern
The date(s) of the incident(s)
Names of individuals involved (if applicable)
Any supporting documentation
Step 3: Investigation and Resolution:

Lusso Clean LLC will acknowledge the grievance within five (5) business days.
The Company will conduct a thorough and impartial investigation of the issue.
A resolution or decision will be provided within fifteen (15) business days, unless more time is needed, in which case the employee/contractor will be notified.
2.3 Confidentiality and Non-Retaliation:
All grievances will be handled with confidentiality to the extent possible.
Retaliation against individuals who raise a grievance is strictly prohibited.

3. Disciplinary Action Policy
3.1 Grounds for Disciplinary Action:
The following behaviors may result in disciplinary action:

Violations of company policies or procedures
Repeated tardiness or absenteeism (e.g., excessive absences or failure to adhere to the 8-hour notice policy)
No call/no show incidents
Workplace harassment, discrimination, or misconduct
Theft, fraud, or dishonesty
Negligence or failure to follow safety protocols
Unprofessional behavior or poor performance
3.2 Levels of Disciplinary Action:
The type and severity of disciplinary action will depend on the nature of the violation and any prior offenses. Steps may include:

Verbal Warning: A discussion with the worker to address the issue and provide guidance for improvement.
Written Warning: A formal written notice outlining the violation, expected corrective actions, and consequences of further violations.
Final Warning or Suspension: A final opportunity to correct behavior, potentially accompanied by temporary suspension without pay.
Termination of Employment or Contract: For serious or repeated violations, the individual’s employment or contract may be terminated.
3.3 Immediate Termination:
Certain offenses, such as no call/no show incidents, theft, violence, or severe misconduct, may result in immediate termination without prior warnings.

4. Appeals Process
If an individual disagrees with disciplinary action taken against them, they may submit an appeal in writing to Lusso Clean LLC management within five (5) business days. The appeal must include:

The reason for disagreement
Any supporting evidence or documentation
Management will review the appeal and provide a final decision within ten (10) business days.

5. Responsibilities
Employees/Contractors: Responsible for adhering to company policies and raising grievances in a timely and respectful manner.
Supervisors/Managers: Responsible for addressing grievances promptly, ensuring fair investigations, and enforcing disciplinary actions consistently and professionally.

Lusso Clean LLC Payment & Payroll Agreement
Effective Date: January 12, 2024

1. Purpose
This Payment & Payroll Agreement outlines the payment terms, payroll schedule, and policies for employees and contractors working with Lusso Clean LLC. The purpose of this Agreement is to ensure clarity, fairness, and compliance in all compensation practices.

2. Payment Terms for All Workers (Employees and Contractors)
2.1 Compensation Structure:
Cleaners: Paid at a flat rate of $20/hour for all cleaning tasks.
Managers: Paid at a flat rate of $30/hour for all supervisory and managerial tasks.
2.2 Payroll Schedule:
All payouts are processed on a biweekly schedule, every two weeks.
Payment will be made via direct deposit to the individual’s designated bank account.
2.3 Job Completion Form:
Contractors must submit a Job Completion Form on their profile for each assignment completed.
Submission of this form is required to verify work completion and ensure timely payment processing.

3. Time Tracking Requirements
All workers must accurately track their time worked through Lusso Clean LLC’s designated timekeeping system.
Time records must be submitted by the end of each workweek to ensure proper payroll processing.
Failure to submit a Job Completion Form (contractors) or time record (employees) may result in delayed payments.

4. Tax and Deductions
4.1 Employees:
Lusso Clean LLC will withhold federal, state, and local taxes, as well as any legally mandated deductions, from employee wages.
Employees will receive pay stubs with a detailed breakdown of earnings and deductions.
4.2 Contractors:
Contractors are responsible for managing and paying their own taxes, including federal, state, and self-employment taxes.
Lusso Clean LLC does not withhold taxes for contractors and will provide a 1099 form annually for tax reporting purposes.

5. Non-Payment Situations
No Call/No Show Policy:
As per Lusso Clean LLC’s policy, any worker who fails to report to work or fulfill an assignment without prior notice or approval will be considered a no call/no show and may be immediately terminated.
Job Completion Form Policy (Contractors):
Contractors must submit their Job Completion Form accurately and on time. Failure to do so may result in delayed payments or review of contract eligibility.

6. Final Payments
6.1 Employees:
Employees will receive their final paycheck, including any earned wages and accrued but unused paid time off (if applicable), within the timeframe required by law after resignation or termination.
6.2 Contractors:
Contractors will receive their final payment for all completed and approved work during the next scheduled biweekly payout cycle.

7. Payment Discrepancies
Workers must notify Lusso Clean LLC of any payment discrepancies within five (5) business days of receiving payment.
The Company will promptly investigate and resolve any errors.

Lusso Clean LLC Appearance & Identification Policy Agreement
Effective Date: January 12, 2024

Lusso Clean LLC is committed to maintaining a professional image and ensuring the safety and security of its employees, contractors, and clients. This Appearance & Identification Policy outlines the standards and expectations for all employees and contractors when representing the Company.

1. Purpose
This policy ensures that all employees and contractors:

Represent the Company in a professional and consistent manner.
Are easily identifiable to clients and colleagues.
Promote a safe and organized work environment.

2. Scope
This policy applies to all employees, contractors, and subcontractors of Lusso Clean LLC, regardless of whether they are working on residential, commercial, or construction site cleaning assignments.

3. Appearance Standards
Employees and contractors must adhere to the following appearance guidelines:

Uniform Requirements:

Employees and contractors must wear black tops with no logos or designs at all times while on duty.
Pants must be either black or blue jeans. The jeans should be free of rips, tears, or excessive designs to maintain a professional appearance.
Clothing must be clean, neat, and appropriate for cleaning tasks.
Footwear:

Non-slip, closed-toe shoes must be worn at all times to prevent injuries.
Steel-toed boots may be required on construction sites.
Personal Hygiene:

Employees and contractors must maintain a high level of personal hygiene, including clean clothing and proper grooming.
Strong perfumes or colognes should be avoided to ensure comfort for clients and colleagues.
Accessories and Jewelry:

Minimal and safe jewelry is permitted. Dangling or excessive jewelry that may pose a safety hazard must be avoided.
Long hair should be tied back during work to ensure safety and hygiene.

4. Identification Standards
Identification Badge:

Lusso Clean LLC will provide each employee or contractor with an identification badge to be worn at all times while on client properties.
The badge serves as an official identification to let the client know who you are and that you represent Lusso Clean LLC.
Company Identification:

Employees and contractors must carry and display their identification badge visibly (e.g., clipped to clothing or on a lanyard) during all work assignments.
In the absence of a badge (due to loss or damage), individuals must notify Lusso Clean LLC immediately to receive a replacement.
Client Interaction:

Employees and contractors must introduce themselves to clients upon arrival, wearing their identification badge, and confirm the nature of the services being performed.
Failure to properly identify oneself may result in disciplinary action.
Security Measures:

Unauthorized use of a Company-issued ID badge is strictly prohibited.
Lost or stolen badges must be reported immediately to Lusso Clean LLC for replacement.

5. Compliance and Enforcement
Adherence:

Employees and contractors are expected to comply with this policy at all times.
Failure to comply with appearance or identification standards may result in disciplinary action, including verbal warnings, written warnings, or termination of employment or contract.

Client Feedback:

Any complaints regarding unprofessional appearance or failure to identify oneself will be thoroughly investigated and addressed.

Lusso Clean LLC Liability Waiver
Effective Date: January 12, 2024

This Liability Waiver (the “Waiver”) is entered into by Lusso Clean LLC (the “Company”) and the undersigned individual (“Employee/Contractor”) as a condition of employment or contract services provided by the Company.

1. Assumption of Risk
By signing this Waiver, the Employee/Contractor acknowledges and agrees that cleaning services, whether residential, commercial, or construction-related, involve certain inherent risks, including, but not limited to:

Injuries caused by slips, trips, or falls.
Exposure to hazardous cleaning chemicals or substances.
Physical strain or injuries from lifting, bending, or repetitive tasks.
Injuries sustained from equipment or tools used during cleaning.
The Employee/Contractor voluntarily assumes these risks and agrees to perform their duties in accordance with Company policies, training, and safety guidelines.

2. Release of Liability
To the fullest extent permitted by law, the Employee/Contractor agrees to release, waive, and discharge Lusso Clean LLC, its owners, officers, directors, employees, agents, and affiliates from any and all liability, claims, demands, or causes of action arising out of or related to injuries, damages, or losses sustained while performing work-related duties for the Company.

This release applies except in cases of gross negligence or willful misconduct by Lusso Clean LLC.

3. Responsibility for Personal Equipment
If the Employee/Contractor uses their own tools, equipment, or transportation while performing work for Lusso Clean LLC, they acknowledge and agree that they do so at their own risk. The Company will not be liable for damage to or loss of personal property used during the performance of services.

4. Compliance with Safety Policies
The Employee/Contractor agrees to adhere to all safety policies and procedures outlined by Lusso Clean LLC, including the use of Personal Protective Equipment (PPE) and proper handling of cleaning chemicals and equipment.

Failure to comply with safety policies may result in disciplinary action, including termination of employment or contract, and may also void any liability protections under this Waiver.

5. Insurance and Medical Costs
The Employee/Contractor acknowledges and agrees that:

They are responsible for their own medical insurance and costs related to injuries sustained while performing services, unless otherwise required by law.
In the event of an injury, the Employee/Contractor will report the incident to Lusso Clean LLC immediately and follow all Company procedures for incident reporting.

6. Legal Rights
This Waiver does not waive any legal rights granted to the Employee/Contractor under applicable workers’ compensation laws, where required by state or federal regulations.

Lusso Clean LLC Hold Harmless and Indemnification Agreement
Effective Date: January 12, 2024

This Hold Harmless and Indemnification Agreement (the “Agreement”) is entered into by and between Lusso Clean LLC (the “Company”) and the undersigned individual (“Employee/Contractor”), collectively referred to as the “Parties.”

1. Purpose
The purpose of this Agreement is to establish that the Employee/Contractor agrees to hold harmless and indemnify Lusso Clean LLC for certain claims, liabilities, or damages arising from or related to their work activities performed on behalf of the Company.

2. Hold Harmless
The Employee/Contractor agrees to hold harmless Lusso Clean LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, demands, suits, actions, judgments, damages, losses, liabilities, costs, or expenses (including attorney’s fees) that may arise out of or relate to:

Injuries, damages, or losses sustained by the Employee/Contractor while performing work for Lusso Clean LLC, except in cases of gross negligence or willful misconduct by the Company.
Actions or omissions by the Employee/Contractor that cause harm, damage, or loss to a client, third party, or their property.
Violations of safety rules, policies, or procedures established by Lusso Clean LLC or applicable law.

3. Indemnification
The Employee/Contractor agrees to indemnify and defend Lusso Clean LLC, its officers, directors, employees, agents, and affiliates against any and all claims, demands, or causes of action asserted by third parties that arise out of or result from the following:

The Employee/Contractor’s negligence, misconduct, or failure to comply with Company policies or applicable laws.
Any act or omission that causes damage to a client’s property or reputation.
Injuries or harm caused by the Employee/Contractor’s use of personal tools, equipment, or vehicles during work for Lusso Clean LLC.
This indemnification obligation extends to cover all costs, expenses, and legal fees incurred by Lusso Clean LLC in connection with such claims or actions.

4. Exceptions
This Agreement does not apply to claims, demands, or damages that arise solely due to the gross negligence or willful misconduct of Lusso Clean LLC or its representatives.

5. Insurance
If required by the nature of the work, the Employee/Contractor agrees to maintain appropriate insurance coverage (e.g., general liability, auto liability, or workers’ compensation insurance) to address potential risks related to their work for Lusso Clean LLC.

6. Duration of Agreement
This Agreement remains in effect for the duration of the Employee/Contractor’s engagement with Lusso Clean LLC and continues to apply to any claims arising after the engagement ends, provided such claims relate to activities performed during the engagement period.

7. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the District of Columbia. Any disputes arising under this Agreement shall be resolved in the courts located in the District of Columbia.

Lusso Clean LLC Job Description, Duties, and Employee/Contractor Classification Policy Agreement
Effective Date: January 12, 2024

1. Purpose
This Agreement outlines the job responsibilities, duties, and classification of employees and contractors working with Lusso Clean LLC. The Company is committed to clear role expectations and compliance with federal, state, and local labor laws regarding employee/contractor classification.

2. Job Description and Duties
Position Title:
Residential, Construction, and Commercial Cleaning Specialist

Key Responsibilities:
Perform high-quality cleaning tasks in residential, construction, and commercial properties as assigned.
Handle cleaning equipment, tools, and chemicals safely and efficiently.
Follow Lusso Clean LLC’s safety protocols, including PPE usage and site-specific guidelines.
Respect client property and privacy by adhering to confidentiality and security standards.
Communicate effectively with supervisors, team members, and clients as necessary.
Maintain a professional demeanor and appearance, including wearing the required uniform and ID badge on client properties.
Report any damages, safety hazards, or maintenance needs to supervisors immediately.
Attend training sessions and team meetings as required.
Perform additional cleaning or maintenance tasks as assigned by management.

3. Classification of Employees and Contractors
3.1 Employee Classification:
An individual classified as an employee of Lusso Clean LLC will:

Receive compensation through payroll, with taxes withheld as required by law.
Be eligible for benefits (if applicable) as defined by Company policy.
Work under direct supervision with schedules and duties assigned by Lusso Clean LLC.
3.2 Contractor Classification:
An individual classified as an independent contractor will:

Provide cleaning services to Lusso Clean LLC on a contractual basis.
Be responsible for managing their own taxes, insurance, and any business-related expenses.
Have the flexibility to accept or decline assignments but must adhere to agreed-upon job requirements and deadlines.
Supply their own tools or equipment as applicable, unless otherwise agreed upon.

4. Compliance with Classification Laws
Lusso Clean LLC complies with all federal, state, and local laws governing the classification of employees and independent contractors. Misclassification is strictly prohibited, and roles will be reviewed periodically to ensure proper classification.

5. Changes to Classification or Job Duties
Classification Adjustments: Changes to an individual’s classification (employee vs. contractor) must be documented and agreed upon in writing.
Job Duties: Duties may be adjusted as necessary based on business needs, and employees/contractors will be notified promptly of any changes.

Lusso Clean LLC Background Check Policy Agreement
Effective Date: January 12, 2024

1. Purpose
At Lusso Clean LLC, the safety and trust of our clients, employees, and contractors are of paramount importance. To ensure the integrity and reliability of our team, we conduct background checks on all prospective employees and contractors as a part of our hiring or onboarding process. This policy outlines the scope, process, and consent required for background checks.

2. Scope
This policy applies to all job applicants, employees, and independent contractors who are applying for or currently working with Lusso Clean LLC in any capacity.

3. Background Check Process
3.1 Consent
All applicants, employees, and contractors are required to provide written consent for a background check as part of their application or onboarding process.
Refusal to provide consent will result in disqualification from consideration for employment or termination of any existing contract or position.
3.2 Types of Background Checks
Background checks may include, but are not limited to:

Criminal History: A review of criminal records to ensure there are no disqualifying convictions.
Employment Verification: Confirmation of prior work experience and roles.
Reference Checks: Contacting provided references to verify character and work ethic.
Identity Verification: Verification of the individual’s identity to ensure all provided information is accurate.
3.3 Disqualifying Factors
Any findings in the background check that may pose a risk to the safety, security, or reputation of Lusso Clean LLC or its clients may result in disqualification from employment or contract work.
Examples of disqualifying factors include but are not limited to:Convictions for theft, fraud, or violent crimes.
Falsified information on the application.

4. Confidentiality
All background check results will be handled with strict confidentiality.
Information obtained during the background check process will only be shared with authorized personnel involved in the hiring or decision-making process.

5. Notification and Dispute Process
If adverse action is taken based on background check findings, the individual will be notified in writing and provided with a copy of the report.
The individual will have the right to dispute the findings and correct any inaccuracies within a specified timeframe, typically within five (5) business days.

6. Ongoing Background Checks
Lusso Clean LLC reserves the right to conduct periodic background checks on current employees and contractors as deemed necessary to maintain safety and trust.

Lusso Clean LLC Non-Theft Policy Agreement
Effective Date: January 12, 2024

1. Purpose
Lusso Clean LLC is committed to maintaining the trust and confidence of its clients. To uphold this trust, all employees and contractors are required to adhere to a strict non-theft policy when working on client properties. This agreement outlines the expectations and consequences regarding the protection of client belongings and confidentiality.

2. Scope
This policy applies to all employees and contractors of Lusso Clean LLC while performing duties on client properties, including residential, commercial, and construction sites.

3. Policy Guidelines
3.1 Prohibition of Theft
Employees and contractors are strictly prohibited from taking, using, or misappropriating any items or property belonging to clients without explicit permission.
Any items found on-site that are not part of the cleaning tasks must be left undisturbed.
3.2 Respect for Client Property
Employees and contractors must treat all client property with respect and care, ensuring no damage, misuse, or unauthorized handling of items.
Contractors must avoid opening or searching through any personal items, drawers, or storage areas unless specifically instructed by the client.
3.3 Reporting Suspicious Behavior
Any suspicious behavior or incidents involving theft or misuse of client property must be reported immediately to Lusso Clean LLC management.

4. Consequences of Violating the Policy
Immediate Termination: Any employee or contractor found guilty of theft or unauthorized use of client property will face immediate termination of employment or contract.
Legal Action: Lusso Clean LLC will pursue legal action against individuals involved in theft or property misappropriation.
Restitution: The individual will be required to compensate the client for any stolen or damaged property.

5. Investigation Procedures
In the event of a reported theft or property misuse, Lusso Clean LLC will conduct a thorough investigation, including interviews and review of evidence such as security footage or witness accounts.
Employees or contractors under investigation may be suspended until the investigation is complete.

Lusso Clean LLC Direct Deposit Agreement
Effective Date: January 12, 2024

This Direct Deposit Agreement (the “Agreement”) is entered into by and between Lusso Clean LLC (the “Company”) and the undersigned employee or contractor (“Employee/Contractor”) to establish the terms for direct deposit of wages or compensation.

1. Authorization for Direct Deposit
By signing this Agreement, the Employee/Contractor authorizes Lusso Clean LLC to deposit wages or compensation directly into the bank account(s) specified below. This authorization applies to all payments owed, including regular paychecks, bonuses, or other compensation.

The Employee/Contractor also authorizes Lusso Clean LLC to correct any errors in payment by initiating debit or credit entries to the designated account(s).

2. Employee/Contractor Information
Name: ____________________________
Address: _________________________
Phone Number: ____________________

3. Banking Information
The Employee/Contractor must provide accurate and up-to-date banking information.

4. Changes to Banking Information
The Employee/Contractor is responsible for notifying Lusso Clean LLC of any changes to their banking information at least five (5) business days before the next payroll cycle. Failure to provide timely updates may result in delayed payments.

5. Termination of Direct Deposit
This authorization remains in effect until:

The Employee/Contractor provides written notice of termination of direct deposit authorization.
The Employee/Contractor's employment or contract with Lusso Clean LLC ends.
Upon termination, Lusso Clean LLC will issue any final payments via check if direct deposit is no longer applicable.

6. Acknowledgment of Responsibility
By signing this Agreement, the Employee/Contractor acknowledges and agrees to the following:

They are responsible for verifying that payments are received in the designated account.
Lusso Clean LLC is not liable for delays or errors caused by incorrect or outdated banking information provided by the Employee/Contractor.
In the event of an overpayment, the Employee/Contractor agrees to promptly return any excess funds to Lusso Clean LLC.

7. Confidentiality
Lusso Clean LLC will maintain the confidentiality of the Employee/Contractor’s banking information and will use it solely for payroll purposes.

Lusso Clean LLC Time Off Agreement
Effective Date: January 12, 2024

This Time Off Agreement (the “Agreement”) is entered into by and between Lusso Clean LLC (the “Company”) and the undersigned employee or contractor (“Employee/Contractor”) to establish guidelines for requesting and taking time off from work.

1. Purpose
The purpose of this Agreement is to outline the policies and procedures for requesting and taking time off to ensure adequate staffing and the smooth operation of Lusso Clean LLC’s services.

2. Time Off Requests
Advance Notice: Employees/Contractors must submit requests for time off at least seven (7) days in advance of the desired date(s).
Approval Process: All time off requests must be approved by a supervisor or manager. Approval is subject to scheduling needs and workload demands.
Emergency Leave: In the event of an emergency or unforeseen circumstances, employees/contractors must notify their supervisor as soon as possible, but no later than 8 hours before their scheduled shift.

3. Paid Time Off (PTO)
Eligibility for PTO will be determined based on the Employee/Contractor’s role, hours worked, and tenure with Lusso Clean LLC. Specific PTO accrual rates, if applicable, will be outlined in the Employee Handbook or contract.
PTO must be used in increments of at least 4 hours unless otherwise approved by a supervisor.
Unused PTO will be subject to Company policies regarding rollover or payout upon termination.

4. Unpaid Time Off
Employees/Contractors may request unpaid time off if they do not have sufficient PTO available. Approval for unpaid time off is at the sole discretion of Lusso Clean LLC and is subject to operational needs.

5. Excessive Absences
Excessive absences are defined as more than two (2) instances of unexcused or unapproved absences within a 30-day period. Excessive absences may result in disciplinary action, up to and including termination.

6. No Call/No Show Policy
A "No Call/No Show" occurs when an Employee/Contractor fails to report to work and does not notify their supervisor before their scheduled shift.
Policy: One "No Call/No Show" will result in immediate termination of employment or contract with Lusso Clean LLC.

7. Blackout Dates
Lusso Clean LLC may designate specific dates as blackout periods during which time off requests will not be approved due to high demand for services. These dates will be communicated in advance to all employees/contractors.

8. Recordkeeping
Lusso Clean LLC will maintain records of all time off requests, approvals, and absences for each employee/contractor. These records will be used for performance evaluations and compliance with attendance policies.

Lusso Clean LLC Anti-Discrimination and Equal Opportunity Policy Agreement
Effective Date: January 12, 2024

1. Purpose
Lusso Clean LLC is committed to fostering an inclusive and respectful workplace where all individuals are treated with dignity and fairness. This policy outlines the Company’s commitment to preventing discrimination and ensuring equal opportunity for all employees, contractors, and applicants.

2. Anti-Discrimination Policy
2.1 Prohibited Discrimination:
Lusso Clean LLC strictly prohibits discrimination in all aspects of employment, including hiring, promotion, compensation, training, and termination, based on:

Race, color, ethnicity, or national origin
Gender, gender identity, or gender expression
Sexual orientation
Age
Religion or creed
Disability (physical or mental)
Pregnancy, childbirth, or related medical conditions
Genetic information
Marital status
Veteran status
Any other characteristic protected by federal, state, or local laws
2.2 Harassment:
Any form of harassment, including verbal, physical, or visual conduct, based on any of the protected characteristics listed above is strictly prohibited.

3. Equal Opportunity Policy
Lusso Clean LLC provides equal employment opportunities to all employees, contractors, and job applicants. This commitment applies to all areas of employment, including:

Recruitment and hiring
Promotions and transfers
Job assignments
Compensation and benefits
Training and development
Disciplinary actions and terminations
The Company evaluates individuals based on their qualifications, skills, and performance without regard to any protected characteristic.

4. Reporting and Resolving Complaints
4.1 Reporting Procedures:
If an employee, contractor, or applicant believes they have experienced or witnessed discrimination or harassment, they should report the incident immediately to their supervisor or Lusso Clean LLC management.

Reports can also be submitted confidentially to the following email: [Insert Company Contact Email].

4.2 Investigation Process:
Lusso Clean LLC will investigate all complaints promptly and impartially.
Confidentiality will be maintained to the extent possible during the investigation.
Retaliation against individuals who report discrimination or harassment is strictly prohibited.
4.3 Resolution:
If the investigation confirms a violation of this policy, Lusso Clean LLC will take appropriate corrective action, which may include disciplinary measures, up to and including termination of employment or contracts.

5. Responsibilities
All employees and contractors are expected to:

Treat coworkers, clients, and vendors with respect and professionalism.
Abide by Lusso Clean LLC’s Anti-Discrimination and Equal Opportunity Policy.
Report any violations of this policy promptly.
Supervisors and managers are responsible for ensuring compliance with this policy and addressing any concerns raised by their team members.

Lusso Clean LLC Intellectual Property Agreement
Effective Date: January 12, 2024

1. Purpose
This Intellectual Property (IP) Agreement ensures that any intellectual property created, developed, or utilized during the course of employment or contractual engagement with Lusso Clean LLC is protected and properly attributed. It also defines ownership rights and responsibilities regarding intellectual property created in relation to the company’s operations, clients, and resources.

2. Scope
This agreement applies to all employees and contractors of Lusso Clean LLC, including those engaged in the development or use of intellectual property related to business operations, processes, materials, and technologies.

3. Definitions
3.1 Intellectual Property (IP):
Includes but is not limited to:

Documents, training materials, business processes, logos, trademarks, or branding.
Software, databases, client management systems, or other tools developed for or by Lusso Clean LLC.
Any creative work, innovations, or ideas developed using Lusso Clean LLC resources or related to its business operations.
3.2 Work for Hire:
Refers to intellectual property created by an employee or contractor within the scope of their job duties, which is automatically owned by Lusso Clean LLC.

3.3 Confidential Information:
Includes proprietary information such as client lists, business strategies, pricing, or other non-public details about Lusso Clean LLC operations or clients.

4. Ownership
All intellectual property created or developed by employees or contractors during the course of their employment or engagement with Lusso Clean LLC, and within the scope of their duties, shall be the sole property of Lusso Clean LLC.
Employees and contractors waive all rights to ownership or claims to such intellectual property unless otherwise agreed upon in writing.

5. Use of Company Resources
Intellectual property created using Lusso Clean LLC’s resources, tools, or data shall be considered the property of Lusso Clean LLC, regardless of where the work was performed.
Resources include, but are not limited to, company-owned equipment, client information, software, and online dashboards.

6. Confidentiality
Employees and contractors agree not to disclose, share, or use Lusso Clean LLC’s intellectual property or confidential information for any purpose outside the scope of their employment or engagement.
Confidential information shall not be shared with third parties without written permission from Lusso Clean LLC.

7. Return of Materials
Upon termination of employment or contract:

Employees and contractors must return all materials, tools, equipment, and intellectual property belonging to Lusso Clean LLC.
No copies, reproductions, or derivative works of intellectual property may be retained by the individual.

8. Prohibited Activities
Employees and contractors agree not to:

Use Lusso Clean LLC intellectual property for personal gain or in competition with the company.
Share or sell intellectual property, resources, or confidential information to third parties.

9. Legal Consequences
Any breach of this agreement will result in disciplinary action, which may include termination of employment or contract.
Lusso Clean LLC reserves the right to seek legal action and compensation for damages resulting from violations of this agreement.

Lusso Clean LLC Insurance Coverage Agreement
Effective Date: January 12, 2024

1. Purpose
This Insurance Coverage Agreement outlines the responsibilities and expectations regarding insurance coverage for employees, contractors, and the Company. The intent is to ensure clarity about liability, coverage, and individual responsibilities while working with Lusso Clean LLC.

2. Company-Provided Insurance
Lusso Clean LLC maintains general liability insurance to protect the Company and its clients in the event of accidents, property damage, or injuries occurring during the provision of cleaning services.

2.1 Scope of Coverage:
Covers damages to client property caused directly by Lusso Clean LLC staff during cleaning activities.
Includes bodily injury or accidents involving clients while on-site due to work-related incidents.
2.2 Exclusions:
Does not cover personal property of employees or contractors.
Does not cover injuries or accidents resulting from worker negligence, recklessness, or failure to follow safety protocols.

3. Worker Responsibility for Insurance
3.1 Employees:
Employees are covered by the Company’s Workers’ Compensation Insurance for any job-related injuries or illnesses, as required by law.
Employees are encouraged to maintain personal health insurance coverage for any non-work-related injuries or illnesses.
3.2 Contractors:
Independent contractors are not covered by Lusso Clean LLC’s Workers’ Compensation Insurance.
Contractors are responsible for securing and maintaining their own insurance policies, including but not limited to:Health insurance for personal medical needs.
Personal liability insurance to cover work-related incidents.
3.3 Vehicle Insurance:
If an employee or contractor uses their personal vehicle for work-related tasks, they are required to maintain a valid auto insurance policy. Lusso Clean LLC does not provide coverage for personal vehicle use.

4. Reporting Incidents
In the event of an accident, injury, or property damage:

Workers must immediately notify their supervisor or the Company’s management team.
An Incident Report must be submitted within 24 hours, detailing the event and any contributing factors.

5. Acknowledgment of Risk
While Lusso Clean LLC strives to maintain a safe working environment, employees and contractors acknowledge that cleaning services and construction site cleaning may involve inherent risks.

Workers are expected to follow all safety protocols, including wearing personal protective equipment (PPE) and adhering to the safety policies outlined in the Company’s Workplace Safety and Health Policy.

6. Hold Harmless Clause
Contractors and employees agree to hold Lusso Clean LLC harmless for any incidents, accidents, or injuries that result from negligence or failure to adhere to Company safety guidelines.

No team members left behind After all completed jobs make sure that every team member is safely inside the vehicle with all doors locked immediately.  All doors must be locked as soon as every team member enters and all cleaning supplies are recovered from the job. 

If any coworker asks you to join a sex trafficking group, prostitute, sale or exploit girls or boys of any age contact 911 immediately and your department's Director.  

All cleaners must keep 4 feet from the customer during the house tour before and after.

You are responsible to report directly to your supervisor for all questions and concerns. If however, your supervisor is not available or because too busy you are responsible to contact your director as soon as the issue occurs.

Director of Housekeeping Ms. Walker | lussoclean.doh@gmail.com
 | use the companies phone.

Executive Supervisor Dejon'e | lussoclean@gmail.com | use the companies phone to be transfered