NTC Donor Complaints Form

NTC Donor Complaints Form

Nazarene Theological College, Dene Road, Didsbury, Manchester M20 2GU Registered Charity No.526675
Nazarene Theological College (“the College”) treats all complaints seriously. The College aims to respond to all complaints it receives within 10 working days of receipt and aims to resolve the issue at your first contact with us. However, if further investigation is required or your complaint is more complex, the College will confirm that it has received your complaint and the steps being taken to investigate further. In such cases the College will provide a full response within 30 working days and will keep you updated throughout this time, if you wish.
What is the nature of your complaint? Please give as much information as possible.
Do you want to be informed about the outcome of your complaint? Yes/No (tick box option)

YES NO
If Yes: What is the best way to contact you with the outcome of our investigation into your complaint?

Telephone Number Email Physical Address
Phone Number

Area Code Phone Number
Email
example@example.com
Address

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code
Do you want the College to remove your details from our database?

YES NO
Declaration: I declare that the information given in this form is true.
Date

Month Day Year
Date
If the College is not able to resolve your complaint immediately or you are not satisfied with the response, then the Fundraising Regulator can investigate your complaint: https://www.fundraisingregulator.org.uk/complaints/make-complaint
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