We accept Mastercard or Visa, but not AMEX. A surcharge may apply for Credit Card payments.
(For Jemena/United Energy/AusNet Services): Please ensure that your electrician provides the Electrical Works Request (EWR) and Certificate of Electrical Safety (CES) alongside this application form where applicable. You may be required to produce additional paperwork or reference numbers at site for meter installations to proceed.
Connection and metering requirements
For requests to install a new connection and electricity meter, we require some additional information from you. Failure to provide accurate information can lead to delays and fees for wasted visits from technicians which can lead to further costs to you.
Supply Charges and Agreement Term
Our single-rate, two-rate (with controlled load) & time-of-use offers are included in the Market Contract Details for your region and are available on our website. Our market contract is an ongoing agreement which continues until you or we end it. Our discounts continue to apply as long as you maintain eligibility. After we receive your application, we will send you a Welcome Pack which will contain the full offer details including rates, discounts, fees and charges in your region along with the Terms.