BOOKINGAll bookings are taken through a fully automated booking system online. Full payment is taken by credit card at the end of the booking transaction. An email confirmation of your booking will be sent to your email address. Full payment is regarded as acceptance of the booking conditions. Please ensure that you have read and understood all the terms and conditions before confirmation and payment for your booking.
REFUND POLICYOnce you have confirmed your booking by making payment, no cancellations or refunds will be allowed, including late arrival or early departure from camp. You are allowed to change your selected time slots to another time slot if 10 days prior written notice is given to Finger Hope and subject to availability.
CAMP CLOSUREIn the event of a medical event or circumstance within or affecting Finger Hope and/or Singapore that requires Finger Hope to be closed including, by the relevant Singapore authorities, Finger Hope will not be obliged to refund all or any part of the fees for any period of closure. In this situation, Finger Hope will make arrangements, where practicable, to ensure continuity of Finger Hope activities or failing which, will issue a credit note which will be valid until the end of 31st December 2022.
AVAILABLE DATES AND ACTIVITIESAll the information in our literature is correct at the time of print. Changes may occur and Finger Hope will try to inform parents as quickly as possible. Activity programs are subject to change due to circumstances beyond our control.
PHOTOGRAPHY AND VIDEOGRAPHYPlease be aware that we occasionally take photographs or videos of children taking part in their camp for our promotional material, social media content, and website videos. Please advise Finger Hope if you have any objections to photographs being taken and used for marketing materials like banners, digital marketing, or on our website.
PARTICIPANT’S BEHAVIOURYour child is expected to comply with all rules and regulations imposed on her/him via camp authorities. Camp reserves the right to send your ward back home if the participant's behavior is disruptive and/or can cause a potential safety hazards. In this regard, all costs incurred by the parents would not be refunded.
MEDICAL RELEASETreatment of injury incurred during the camp would not be the responsibility of Finger Hope. In the event of an accident or injury, all costs of the medical treatment will be the sole responsibility of the parent.
I acknowledge that I will not hold Finger Hope and its staff and agents liable in the event that any accident, injury, loss of property, or any other circumstance or incident occurs during or as a result of my child’s/children’s participation in the camp and/or any event(s). This release of liability includes accident, injury, loss, or damages to my child/children as well as, to other individuals or property which may result from my child’s/children’s participation in the event. I release and agree to indemnify Finger Hope and its staff and agents, from any claims arising out of my child’s/children’s participation in the camp and its event(s).