BOOKING
All bookings are taken through a fully automated booking system online. Full payment is taken by credit card at the end of the booking transaction. An email confirmation of your booking will be sent to your email address. Full payment is regarded as acceptance of the booking conditions. Please ensure that you have read and understood all the terms and conditions before confirmation and payment for your booking.
REFUND POLICY
Once you have confirmed your booking by making payment, no cancellations or refunds will be allowed, including late arrival or early departure from camp. You are allowed to change your selected time slots to another time slot if 10 days prior written notice is given to Finger Hope and subject to availability.
CAMP CLOSURE
In the event of a medical event or circumstance within or affecting Finger Hope and/or Singapore that requires Finger Hope to be closed including, by the relevant Singapore authorities, Finger Hope will not be obliged to refund all or any part of the fees for any period of closure. In this situation, Finger Hope will make arrangements, where practicable, to ensure continuity of Finger Hope activities or failing which, will issue a credit note which will be valid until the end of 31st December 2022.
AVAILABLE DATES AND ACTIVITIES
All the information in our literature is correct at the time of print. Changes may occur and Finger Hope will try to inform parents as quickly as possible. Activity programs are subject to change due to circumstances beyond our control.
PHOTOGRAPHY AND VIDEOGRAPHY
Please be aware that we occasionally take photographs or videos of children taking part in their camp for our promotional material, social media content, and website videos. Please advise Finger Hope if you have any objections to photographs being taken and used for marketing materials like banners, digital marketing, or on our website.
PARTICIPANT’S BEHAVIOUR
Your child is expected to comply with all rules and regulations imposed on her/him via camp authorities. Camp reserves the right to send your ward back home if the participant's behavior is disruptive and/or can cause a potential safety hazards. In this regard, all costs incurred by the parents would not be refunded.
MEDICAL RELEASE
Treatment of injury incurred during the camp would not be the responsibility of Finger Hope. In the event of an accident or injury, all costs of the medical treatment will be the sole responsibility of the parent.
MEASURE FOR NOVEL CORONAVIRUS
While staff actively lookout for participants' well-being, please ensure your child practices good personal hygiene and social responsibility. Parents should take their child to the doctor if he/she is unwell and we would appreciate it that you keep your child at home until he/she recovers. Please note that parents/guardians will not be allowed to wait in the studio.
DATA PROTECTION
You consent to Finger Hope collecting, using, retaining, and disclosing personal data provided to Finger Hope, for the purposes of safeguarding and promoting the welfare of your child, and where necessary, for the legitimate interests of Finger Hope and ensuring that all relevant legal obligations of Finger Hope are complied with. You give your consent to such collection, use, processing, and disclosure provided that at all times any collection, use, processing, or disclosure of personal data is done lawfully and fairly in accordance with the Personal Data Protection Act (Act No. 26 of 2012). You also consent to Finger Hope’s affiliates issuing promotional materials to your email address as provided to Finger Hope for marketing.
CONFIRMATION
I confirm that all information provided in the online form is accurate and complete. I understand that although my child/children will be supervised by Finger Hope staff, I assume the risk for my child’s/children’s participation in the camp and its event(s).
I acknowledge that I will not hold Finger Hope and its staff and agents liable in the event that any accident, injury, loss of property, or any other circumstance or incident occurs during or as a result of my child’s/children’s participation in the camp and/or any event(s). This release of liability includes accident, injury, loss, or damages to my child/children as well as, to other individuals or property which may result from my child’s/children’s participation in the event. I release and agree to indemnify Finger Hope and its staff and agents, from any claims arising out of my child’s/children’s participation in the camp and its event(s).