Treatment Policy
Client/Patient information is kept private and confidential. Written consent/authorisation is required to release information.
Please ensure the following:
- turn mobile phone off.
- please reschedule your session if you are more than 15 mins late (cancellation policy applies)
- please wear appropriate clothing to enable practitioner to access relevant area for treatment, you will be draped however at no time will you genitalia or breast tissue be exposed
- each treatment you will receive a review of your previous treatment and issues to ensure appropriate treatment plan is applied
- at any point you or practitioner can end session at any time for any reason
- inappropriate behaviour will not be tolerated and my be prosecuted to the full extent of law
Client Agreement:
Practitioner/therapist dont diagnose illness, disease or physical/mental disorders, nor do they prescribe medical treatment or pharmaceuticals.
Client understands it is there choice to receive treatments in the form of massage, cupping, dry needling/acupuncture, spinal manipulation, taping etc to ensure the necessary treatment plan is implemented to address and prevent pain, myofascial issues, injuries and dysfunction.
Client understands that at any time pain or discomfort may be felt during the session, communication with the practitioner is essential to ensure the right amount of pressure is applied.
Client understands any changes in medical conditions must be updated immediately with practitioner, failure to rise any issues will result in potential threat to health and liability will be held in clients responsibility.
Payment Policy:
Consultation charge is £55.00 for up to 90 minutes to enable subjective and objective assessments, a treatment is also included.
After consultation treatments are charged £40.00 per treatment
After 3 progressive/adaptability treatments clients/patients are entitled to monthly maintenance discount monthly membership at £35.00 per month, the benefits of this are:
- Guaranteed appointment
- Emergency treatment service
- £5.00 discount
- Discount off additional treatments
- Rehabilitation/Programming app access etc.
PLEASE understand regular appointment times are usually for up to 60mins, during this time a mini review will be completed, allowed changing times and enough time to review the treatment and time arrange next appointment, this doesn't mean the treatment is for 60mins.
Cancellation Policy:
All cancellations must be received at least 24h before your session start time in order to avoid being charged. Clients who do not cancel with 24h notice will be charged a regular price session for the cancellation.
MB Perfomance Training understands that emergencies can happen. Every client is entitled to ONE free short-notice cancellation. You will not be charged for your first cancellation that is within less than 24h notice however subsequent short notice cancellations will be charged for at the regular priced session.
The first time - free short-notice cancellation only applies if notice prior to the session start time.
No show are not eligible for the free cancellation.
In regards to membership cancellations or changes you must give 30 days’ notice and this must be completed in writing by emailing info@mbperformancetraining.co.uk
