Service Fee Agreement

Going Strong Travel and Events (GSTE) provides travel planning services for the fees listed below:

To begin work, an initial Research and Booking fee is required. Once fee is paid in full, GSTE will secure and confirm travel arrangements as agreed. This fee is separate from the cost of your trip.

Service Fee Structure [Below, list your service fee/ consultation fees]

• Research & Booking Fee per person:  $25, $75/family, $200/group (3+ families or 8+ people)
• International Air Ticketing Fee (airlines operating outside of Canada), per person:  $30, $60 per family
• Trip Change or Cancellation Fee per person:  $25, $75/family,  in addition to supplier penalties. [First change offered free of charge, not including supplier fees]
• Personalized Tour Build Fee (more than 1 flight destination, more than 2 accommodations) per person: add $25 to Research and Booking fee individual and family rates. Group fees to be negotiated. 
  
  

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By signing below, I understand and accept for myself and the travelers included in my party GSTE's Fee Structure. I acknowledge and accept there are cancellation policies, change fees, and penalties that apply to my travel plans and services. I agree to all fees such as cancellation policies, change fees, and penalties. I also understand these fees are separate from the cost of my trip.

• Travel documents, including passports, visas, and health/vaccination certificates required are your responsibility. Valid passports are absolutely required for all international destinations and the expiration date should be at least 6 months following the return date of your trip. Some countries require that your passport have two to four blank visa/stamp pages. Some airlines will not allow you to board if this requirement is not met. See this Canadian Travel Advice and Advisories link. 
• When travelling domestically, it is advised that everyone carry at least one forms of acceptable identification in order to board a flight. (See this link.)
  
  Additionally, a visa and vaccinations may be required. Please note that even when a visa is issued, a traveler may be denied entry since each country’s local immigration officials make the final entry decision. Several factors including past criminal record may contribute to the decision of the local immigration official(s). Should a visa not be issued, GSTE is not responsible for lost payments made toward the contemplated trip.
  
  
• Visit the Government of Canada Web site https://travel.gc.ca/  on a regular basis for information regarding incidence of disease, terrorism, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into Canada. Required or advised inoculations you decide to obtain upon the advice of your personal physician may need to be administered in a series of doses months ahead of your planned departure and such time element should be taken into account by you when making deposits and/or nonrefundable final payments. Visit the website  International Society of Travel Medicine .

Availability and price quotes are applicable to the date and time at which they are requested and cannot be guaranteed until payment is made.

• Quotes in a foreign currency fluctuate with exchange rates and international payments may carry a foreign transaction fee.
  
  
• GSTE   will make every effort to honor the price as originally quoted, however, under certain circumstances additional costs by a supplier or government may be imposed due to an increase in the cost for one or more of the travel components.
  
  
• Flight confirmation is subject to availability and prices are subject to change after the date of deposit, including price increases in the fee for a seat assignment, fee for baggage, applicable fuel surcharges, or an increase in a government imposed fee or tax.
  
  
• Passport copies are required to confirm international air reservations.
  
  
• Correct legal names that match identification to be used for travel must be provided by the client to GSTE. Name changes are often not permitted on airline tickets. Clients are responsible for providing accurate information on Client Traveler Profile form.GSTE is not responsible for costs incurred by incorrect information provided for travel planning including reservations and airline tickets.
  
  
• Certain suppliers reserve the right to increase prices to cover increased costs, fuel surcharges, tariffs and taxes, and to reflect fluctuations in foreign exchange markets.
  
  
• If for any reason my credit card charges are later declined, reversed, or GSTE is unable to receive payment for the travel plans and services, I acknowledge that this is a binding contract between myself and GSTE shall be entitled to recovery, including reasonable attorneys’ fees in connection with collection.
  
  
• Shipping fees for documents shipped to client from GSTE may be billed to client.
  
  
• GSTE  offers retail travel services to customers, which are provided by separate and independent vendors of travel services. GSTE  does not operate, control, or otherwise provide the services of the independent travel vendors. Hence, customer agrees that GSTE  acts only as agent for the client in acquiring transportation, accommodations, sightseeing and other privileges, or services for the clients’ benefit, and on the express condition that GSTE  shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection therewith.

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I have read and agree to Going Strong Travel and Events's Terms & Conditions and understand and accept the Client Responsibilities on behalf of myself and for all travelers included in my party.