Vacation Management Service Fee Agreement

Going Strong Travel and Events (GSTE) provides travel planning services with the following Vacation Management Fees structure.

After your free initial consutation session, an agreement to pay a travel management fee is required for research and booking to begin. This fee is separate from the cost of your trip. The fee to be invoiced and paid prior to the beginning of research and booking activities. The amount is based on the vacation components I’ll be managing. A digital invoice will be provided. The agreement only needs to be signed once and will carry forward to all subsequent bookings. 

I charge a Vacation Management Fee to dedicate the time, care, and professional expertise needed to design the best travel experience for you.

By signing this agreement, you’re committing to work with me as your trusted travel advisor. In return, I provide:

• Personalized travel proposals tailored to your interests, style, and budget
• Professional expertise and experience built from ongoing education, destination training, and industry partnerships
• Access to exclusive travel-advisor resources including preferred suppliers, insider offers, and special amenities not available to the general public
• Detailed itineraries that clearly outline every step of your journey
• Pre-travel checklists, packing guides, and app recommendations to keep you organized and confident before departure
• During-travel support, so you have a professional contact ready to assist should questions or issues arise while you’re away
• Post-travel follow-up, ensuring your feedback is heard and future trips can be even better
• Destination insights and practical tips, such as local customs, safety guidance, and helpful phrases for non-English-speaking destinations

Note: The Vacation Management Fee covers a 60-day planning period from the start of research. If booking has not begun within that timeframe, a new fee may apply.

Vacation Management Fee Structure (Summary)

A. $50 per person
Family Rate: $150 (same household)
> Basic research and trip design
> Booking of up to 3 North American components (flights, hotels, cars, cruises, excursions, insurance, etc.)
> Digital and print travel package
> Support while in destination

B. $100 per person
Family Rate: $300 (same household)
> In-depth research and personalized itinerary
> Applies to international travel or 4+ trip components
> Digital and print travel package
> Includes flights, tours, train travel, visa & destination guidance

C. $175 per person
Family Rate: $450 (same household)
> Complex or customized itineraries (8+ days)
> Interactive itinerary and travel package
> Concierge services (tickets, restaurants, special experiences)
> Interactive itinerary and printed travel package
> Visa & destination guidance

Group fees to be negotiated separately. 

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By signing below, I understand and accept for myself and the travelers included in my party GSTE's Fee Structure. I also understand these fees are separate from the cost of my trip.

• Travel documents, including passports, visas, and health/vaccination certificates required are your responsibility. Valid passports are absolutely required for all international destinations and the expiration date should be at least 6 months following the return date of your trip. Some countries require that your passport have two to four blank visa/stamp pages. Some airlines will not allow you to board if this requirement is not met. See this Canadian Travel Advice and Advisories link. 
• When travelling domestically, it is advised that everyone carry at least one forms of acceptable identification in order to board a flight. (See this link.)
  
  Additionally, a visa and vaccinations may be required. Please note that even when a visa is issued, a traveler may be denied entry since each country’s local immigration officials make the final entry decision. Several factors including past criminal record may contribute to the decision of the local immigration official(s). Should a visa not be issued, GSTE is not responsible for lost payments made toward the contemplated trip.
  
  
• Visit the Government of Canada Web site https://travel.gc.ca/ on a regular basis for information regarding incidence of disease, terrorism, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into Canada. Required or advised inoculations you decide to obtain upon the advice of your personal physician may need to be administered in a series of doses months ahead of your planned departure and such time element should be taken into account by you when making deposits and/or nonrefundable final payments. Visit the website International Society of Travel Medicine.

Availability and price quotes are applicable to the date and time at which they are requested and cannot be guaranteed until payment is made.

• Quotes in a foreign currency fluctuate with exchange rates and international payments may carry a foreign transaction fee.
  
  
• GSTE will make every effort to honor the price as originally quoted, however, under certain circumstances additional costs by a supplier or government may be imposed due to an increase in the cost for one or more of the travel components.
  
  
• Flight confirmation is subject to availability and prices are subject to change after the date of deposit, including price increases in the fee for a seat assignment, fee for baggage, applicable fuel surcharges, or an increase in a government imposed fee or tax.
  
  
• Passport copies are required to confirm international air reservations.
  
  
• Correct legal names that match identification to be used for travel must be provided by the client to GSTE. Name changes are often not permitted on airline tickets. Clients are responsible for providing accurate information on Client Traveler Profile form.GSTE is not responsible for costs incurred by incorrect information provided for travel planning including reservations and airline tickets.
  
  
• Certain suppliers reserve the right to increase prices to cover increased costs, fuel surcharges, tariffs and taxes, and to reflect fluctuations in foreign exchange markets.
  
  
• If for any reason my credit card charges are later declined, reversed, or GSTE is unable to receive payment for the travel plans and services, I acknowledge that this is a binding contract between myself and GSTE shall be entitled to recovery, including reasonable attorneys’ fees in connection with collection.
  
  
• Shipping fees for documents shipped to client from GSTE may be billed to client.
  
  
• GSTE offers retail travel services to customers, which are provided by separate and independent vendors of travel services. GSTE does not operate, control, or otherwise provide the services of the independent travel vendors. Hence, customer agrees that GSTE acts only as agent for the client in acquiring transportation, accommodations, sightseeing and other privileges, or services for the clients’ benefit, and on the express condition that GSTE shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection therewith.

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I have read and agree to Going Strong Travel and Events's Terms & Conditions and understand and accept the Client Responsibilities on behalf of myself and for all travelers included in my party.