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Flip the Pharmacy: Pharmacy Readiness Self-Assessment (Cohort 3)
The person completing this should be the person that will lead the Flip the Pharmacy (FtP) efforts at the pharmacy
52
Questions
START
HIPAA
Compliance
1
Pharmacy Name
*
This field is required.
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2
Pharmacy NPI
*
This field is required.
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3
Pharmacy NCPDP
*
This field is required.
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4
Choose the State/Territory where the Pharmacy is located.
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia (D.C.)
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia (D.C.)
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
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5
Your Name
*
This field is required.
First Name
Last Name
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6
FtP Pharmacy Champion Email
*
This field is required.
The individual who will be ensuring the FtP workflow innovations are implemented
example@example.com
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7
FtP Pharmacy Champion Mobile Phone Number
This will only be shared with your FtP Team Lead and your FtP Pharmacy Coach
Area Code
Phone Number
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8
I attest that I have watched the Flip the Pharmacy and Appointment-Based Model Orientation Video
*
This field is required.
If you have not watched the recording, please exit the survey and watch the video prior to completing the survey. Once watched, please complete the survey.
YES
NO
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9
Review the minimum requirements within the CPESN Med Sync Service Set Standard. The next question will ask if you meet the standard.
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10
Does your current medication synchronization process follow the CPESN® USA Medication Synchronization Service Set Standard?
*
This field is required.
YES
NO
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11
Does your pharmacy currently offer and recruit patients into medication synchronization (NOT an auto-refill program)?
*
This field is required.
YES
NO
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12
What percentage of your patients have you have enrolled in your medication synchronization program?
*
This field is required.
None
1-10%
11-30%
31-50%
51-100%
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13
Does your pharmacy contact the patient prior to their synchronization date to confirm each medication to be refilled AND if the patient is taking the medication as prescribed?
*
This field is required.
YES
NO
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14
Does your pharmacy use the Appointment-Based Model to schedule patients to perform clinical medication reviews? (e.g., contact the patient prior to medications filled and give the patients a day to come pick up their medications or schedule delivery)
*
This field is required.
YES
NO
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15
Does your pharmacy have a systematic process similar to the “Pharmacists Work-up of Medication Related Problems” to identify and resolve medication related problems?
*
This field is required.
YES
NO
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16
Does your pharmacy have a systematic process within workflow (e.g., continuous medication monitoring) to regularly review patients, at the point of care, to assess if: a) They have reached a therapeutic outcome; b)Their medications are safe; c) Their medications are effective
*
This field is required.
YES
NO
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17
Does your pharmacy have a process to flag when a pharmacist needs to talk with a patient?
*
This field is required.
YES
NO
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18
Does the staff have a system (electronic platform or paper-based) to keep track of patients in need of follow-up?
*
This field is required.
YES
NO
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19
Does the pharmacy request or receive labs from other providers/laboratories to appropriately assess patients?
*
This field is required.
YES
NO
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20
Does your pharmacy regularly receive physician/other provider progress notes on your mutual patients?
*
This field is required.
YES
NO
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21
Does your pharmacy team offer to take blood pressure readings in your pharmacy?
*
This field is required.
YES
NO
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22
Does the pharmacy team request OR measure A1c readings from prescribers or patients?
*
This field is required.
YES
NO
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23
Is your staff trained to appropriately deliver enhanced patient care services?
*
This field is required.
YES
NO
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24
Is the dispensing process driven by technicians?
*
This field is required.
YES
NO
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25
If allowed by your board rules, does the pharmacy use technician product verification?
Yes
No
Not applicable
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26
Do you utilize your technicians to manage (lead) medication synchronization?
*
This field is required.
YES
NO
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27
Do you utilize your technicians to triage patients prior to the pharmacist seeing them?
*
This field is required.
YES
NO
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28
Do your technicians document within the patient record (OutcomesMTM, eCare plan) for the pharmacist to review and edit?
*
This field is required.
YES
NO
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29
Are any staff members trained as Community Health Workers (CHWs)?
*
This field is required.
CHWs are trusted members of the community and have a great understanding of the community that they serve. This trusting relationship enables CHWs to serve as a link between health and social services and the community to help improve access to services. Having at least one CHW on staff at your pharmacy can help set yourself apart and become extremely attractive to payers and partners.
YES
NO
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30
Does your pharmacy use an electronic platform, exclusively, to synchronize your patients' medications?
*
This field is required.
meaning not using paper
YES
NO
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31
Does the pharmacy have the ability, through the use of technology tools, to identify/flag patients who are candidates for a clinical work-up/intervention?
*
This field is required.
YES
NO
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32
Do you use automation (robots/electronic pill counters/etc) in your dispensing process to improve workflow, reduce medication errors, and free-up your pharmacists.
*
This field is required.
YES
NO
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33
Do you believe you have adequate technology in your pharmacy to support your patients and your practice (pharmacy management system, IVR, eCare Plan platform, dispensing technology, etc.)
*
This field is required.
YES
NO
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34
Do you document and submit eCare plans?
*
This field is required.
YES
NO
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35
How many estimated eCare plans have you submitted in the last 3 months?
*
This field is required.
1-10
11-25
26-50
51-100
> 100
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36
What eCare Plan vendor does your pharmacy primarily use to submit care plans?
*
This field is required.
If you use a different system than one listed below, the system is currently not an eCare Plan documentation system with the ability to send eCare plans to CPESN USA
AssureCare
AZOVA
BestRx
DocStation
FDS
Liberty
Micro Merchant Systems
OmniSYS (previously called STRAND)
PioneerRx
PrescribeWellness
QS/1
TDS (ComputerRx / Rx30)
Not listed
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37
Does your pharmacy have access to shared electronic health records?
*
This field is required.
YES
NO
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38
Do you regularly request and receive patient information from prescribers/other providers (e.g. patient progress notes, labs/vitals, discharge summaries, etc.) in order to assess your patients’ medications?
*
This field is required.
YES
NO
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39
Does the pharmacy regularly send clinical recommendations to prescribers when medication related problems are identified?
*
This field is required.
YES
NO
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40
Do you regularly receive responses back from prescribers about your clinical recommendations?
*
This field is required.
YES
NO
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41
Do prescribers in the area know about services your pharmacists provide to mutual patients?
*
This field is required.
YES
NO
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42
Do prescribers in the area regularly refer patients to your pharmacy for enhanced services?
*
This field is required.
YES
NO
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43
Do you have shared protocols/collaborative practice agreements/clinical services agreements (between the community pharmacy and prescribers; not including statewide protocols) to manage mutual patients with chronic conditions?
*
This field is required.
YES
NO
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44
Do you have sufficient space to deliver all aspects of enhanced patient care services?
*
This field is required.
YES
NO
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45
Is there adequate privacy for providing enhanced patient care services activities?
*
This field is required.
YES
NO
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46
Do you have “slack human resources” (extra staff pharmacists and technicians) to handle patient needs outside of normal workflow?
*
This field is required.
YES
NO
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47
Do you or does someone on your staff routinely check your EQuIPP performance measures to manage patients in order to reduce DIR fees?
*
This field is required.
YES
NO
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48
Does your pharmacy participate in medication therapy management (MTM) services through OutcomesMTM and complete at least 90% of your eligible patients?
*
This field is required.
YES
NO
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49
Does your pharmacy participate in a payer program that pays you for services performed outside of product dispensing fees?
*
This field is required.
YES
NO
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50
List the other sources of non-dispensing revenue or projects in which your pharmacy is currently participating/offers:
*
This field is required.
None: Our Pharmacy does not have any current non-dispensing revenue
Annual Wellness Visits
CPESN Payer Program
CPC+ contract
Chronic Care Management (CCM) - Medicare Service
Transitional Care Management (TCM) - Medicare Service
Remote Patient Monitoring (RPM) - Medicare Service
Clinic/Community Partnership
Diabetes Prevention Program and/or DSME
HIV-related services
Medroxyprogesterone injections
Long-Acting Injectable Administration
Pharmacogenomcis
Point of Care Testing
Transition of Care Program
Other
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51
Describe your commitment to innovation and why your pharmacy is interested in Flip the Pharmacy.
*
This field is required.
Huge
Large
Normal
Small
Ok
quote
Created with Sketch.
Ok
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52
Your Pharmacy's Score
*
This field is required.
Please do not edit. This score was calculated based on your responses.
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