Furbo Saves Lives

1
Hi! What's your name?* This field is required.
First Name
Last Name
2
What is your Furbo email?* This field is required.
example@example.com
3
What is your Furbaby's name?* This field is required.
4
In the story you shared with us, what type of pet was it?
Please Select
Please Select
Dog
Cat
Both
5
Please choose the type of story you wish to share with us.* This field is required.
Safety and emergency. These are stories about Furbo's involvement in saving your Furbaby from potential harm, accidents or even home invasion 😲
Heartwarming. Stories about you and Furbaby's precious memories. These stories can also be about your furbabies playing or having fun times together 🐾❤️
Emotional. Events when your Furbaby is sad or crying alone at home ☹️
Fun and cute. Moments when your Furbaby is being wacky, playing around, sleeping or naughty 🐾
6
How did you get notified about this event?* This field is required.
Person Alert
Activity Alert
CO/Smoke Alert
Continuous Barking / Meowing Alert
Crying Alert
Glass Breaking
Barking / Meowing Alert
I stumbled upon it through live view
Other
7
Tell us more about this story.* This field is required.
Huge
Large
Normal
Small
Ok
Ok
8
Is there picture or video about this story that you wish to share with us?* This field is required.
Of course!
Not at the moment
9
We’d like to find out the reason behind your hesitation in sharing a video with us?* This field is required.
The video no longer exists, as I didn’t download it within 24 hours
I don’t know how to download videos on my Furbo app
I would prefer not to share the video for privacy reasons
I would prefer not to share my video with too many people
I didn’t save the video as it’s not something I wanted to keep
Other
10
Please upload the picture and video here.* This field is required.By uploading your picture or video here, you are allowing us to share this in our social media platforms.
Drag and drop files here
Select files to upload
Max. file size: 5.7GB
Cancelof
11
Would you allow us to share your this story, photos and videos in our social media and website?
YESNO
12
What's your social media account, so we can tag you with our post? You may share at least one.
Facebook
Instagram
13
Where did you hear about sharing Furbo Saves Lives stories?
Customer Satisfaction Survey
User Interview
Furbo Saves Lives Website
Home Emergency Alert Email
User Survey
CS Email_Chat
Shopify Website
Instagram
Furbo VIP
CS Help Center
FacebookVIP
Chatbot
furbosaveslivesuk
furbosaveslivesjp
fslusca
heartwarmingusca
fslemailjp
heartwarmingjp
fslemailjp
heartwarminguk
igheartwarminguk
igheartwarmingca
igheartwarmingus
igheartwarmingau
igfsluk
igfslca
igfslus
igfslau
fslemailau
fslemailtw
CloseCall
14
Get Page URL
15
Location
16
Here are the steps on how to download your videos.1. On your Furbo’s homescreen, tap the type of Video History you wish to see (All, Activity, Person, Selfie, Emergency). 2. Scroll to choose the Video History you wish to save. 3. Tap the “ELLIPSIS” icon (⋮) that you wish to download on your Furbo app. 4. A pop-up message will appear, tap “DOWNLOAD” to save the video to your phone.
17
Are you able to download the video now?
Got it!
I'm still still unsure. Could someone from the support team reach out to me?
18
Thanks for sharing with us. Would you be open to sharing a photo of your furbaby with us?
Yes
No
19
You can upload the video or photo here.
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
Cancelof
20
Would you allow us to share your this story, photos and videos in our social media and website?
YESNO
21
Should be Empty: