Maven Pre-Consultation Form

INFORMATION

We are located in downtowm Franklin, MA
Name*

First Name Last Name
Address

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code
Phone Number*

Area Code Phone Number
And what's your email address?*
Birthdate
So we can send you surprises =)

A FEW MORE LITTLE DETAILS
When getting my hair done, I love to:

Have lots of conversation, laugh and have funEnjoy some much needed peace and quietCatch up for a little bit and then relaxI'm up for anythingIt depends on the day
Personal Pronouns
optional
What's your comfort level with taking finished pictures?

Yay! Photoshoot...be sure to tag meAs long as you make me look good!Yes but I would love picture approvalI would prefer not to
Tell us about a salon experience in past you DIDN'T love.
Tell us about a salon experience in past you LOVED alot.

Maven Policies

Please read over our policies carefully
SERVICE RE-DO & RETAIL RETURN POLICY: We strive to offer the highest level of guest satisfaction. If you are unhappy with your cut or color, let us know within 7 days of your visit and we are happy to correct any issues that are within the limitations discussed during your consultation at no additional charge as there are no refunds on services. Should you make a retail purchase that you are unsatisfied with, we will accept retail exchanges for 30 days from your initial purchase. Please select below if you agree to these terms and would like to continue with services.*

Yes, I agree to terms and conditionsNo, I would not like to move forward with my services
RUNNING LATE POLICY:It’s important to us that we can give you an experience we can be proud of. We understand life is crazy and things happen. However, if you are running more than 10 minutes late according to our clock, the appointment may have to be rescheduled or services reduced to prevent rushing or taking time from the guest after you. Please let us know as soon as possible if you are going to be late. Past Appointment Cancelation fees of 70% will be applied for cancellations due to late arrival. Please select below if you agree to these terms and would like to continue with services.*

Yes, I agree to terms and conditionsNo, I would not like to move forward with my services
FUTURE APPOINTMENT CANCELLATION POLICY: In order to continue providing the best possible scheduling options to our guests, we require 48 hours' notice should you need to cancel or reschedule your visit. Should you cancel your appointment with less than 48 hours' notice, a 30% rebooking fee of canceled service will apply and will be due in order to hold on to or schedule future appointments. Cancelations made after the appointment time has started or not showing up for your appointment, will result in a fee of 70% of services and will be due before a new appointment is scheduled. Please select below if you agree to these terms and would like to continue with services.*

Yes, I agree to terms and conditionsNo, I would not like to move forward with my services
SALON ENVIRONMENT & SAFETY POLICY: Our guests safety and the environment we provide for our services is our top priority. For the safety of our staff and guests, children will not be able to accompany them on the salon floor or be left unattended in the waiting area. In order to maintain the standard of our small space, we ask all cell phones be placed on silent while receiving services. We ask that you keep phone conversations to a minimum in order to be respectful of the guests around you. Use Speakerphone, video calls, or audible sounds unless you are using headphones.*

Yes, I agree to terms and conditionsNo, I would not like to move forward with my services
Should be Empty:

INFORMATION

TELL US ABOUT YOUR CURRENT HAIR

HAIR ASSESSMENT

LET'S TALK ABOUT GOALS

A FEW MORE LITTLE DETAILS

Maven Policies