An important aspect of setting up document templates in Hoowla is the use of custom fields.
This allows documents to pull in information from the case (e.g. client address, other side's solicitor information) and pre-fill them, saving the user having to do this themselves.
Below is an example of a Hoowla template with some of the custom fields missing and a list of possible options. Put these where you think they should go in the document to enable Hoowla to fill in the correct information.