ONYX Software Support Requests

ONYX Software Support Request
We're happy to answer support questions and encourage everyone to report bugs or concerns you find with ONYX.
This is for software and hardware functionality only.

For library requests and to ask for corrections please visit https://support.obsidiancontrol.com/Content/Support/Fixture_Library.htm

Service and warranty inquiries are handled by our local distributors and dealers. https://obsidiancontrol.com/distributors
ONYX PC Downloads

Previous PC installers were removed due to evolving compatibility and security requirements of ongoing Windows 10 updates, and our current ONYX licensing model.

We only offer and support our current release 4.6 for PC installations. You can download it at
Downloads (obsidiancontrol.com)

Console OS 4.2.1057 and fixture libraries for 4.2 consoles can be downloaded here: M-Series Support
Device Type*
Please specify the ONYX product you are working with
Operating System*
PC Support is only offered for Windows 10 and 11
ONYX Version*
e.g. 4.6.1218
Description*
ONYX Showfile
zip / rar / onyxshow
Screenshots

Browse Files

Cancelof
Please fill in your information so we can reach out for further questions.
Full Name*

First NameLast Name
E-mail*
Phone Number
Please specify country code
Country*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Should be Empty: