• Claim Information

  • Standard Casualty Insurance

     

    To file a claim, please call us at 1-800-522-0146 or visit your Customer Portal.


    For more information, you may contact Blue Star Insurance Agency directly at 505-861-0002.

  • MetLife Insurance


    Auto or Home Insurance

    • Call our 24/7/365 claims service at 1-800-854-6011 or
    • Submit an online auto glass claim or towing claim (via eService)
    • Sign In to eService Now
    • File an auto claim using our mobile app available for download at your app store

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

     

  • American Modern Insurance


    Call us at 800-375-2075, or complete an online claim form.

    Please have this information ready:

    • Your policy number
    • Your contact information
    • A description of what was damaged or lost
    • Date and specific time of the loss
    • Note any personal injuries that occurred
    • Whether an ambulance was called, or fire or police departments were notified
    • Whether you believe you need to make temporary repairs
    • However you choose to reach us, we will work closely with you until your claim is settled

    What you can expect from us:

    Your claim will immediately be assigned to an adjuster, who will contact you to gather more details about what happened. If a traditional inspection of the damage is necessary, your adjuster will work with you to schedule a time and day for that inspection. It may also be possible for the inspection to be handled via our video claims resolution tool, which allows you to virtually connect with your adjuster using a mobile device and your internet connection. If that is the case, the how-to video below shows you what you can expect when you use the technology.

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

  • Travelers Insurance

     

    Call us at 1-800-252-4633, or complete an online claim form.

    Please have this information ready:

    Your policy number
    Your contact information
    A description of what was damaged or lost
    Date and specific time of the loss
    Note any personal injuries that occurred

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

     

  • Hallmark Financial Insurance

     

    Call us at 1-800-486-5616, or complete an online claim form.

    Please have this information ready:

    Your policy number
    Your contact information
    A description of what was damaged or lost
    Date and specific time of the loss
    Note any personal injuries that occurred

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

     

     

  • Republic Group Insurance

    Report a Claim


    A loss should be reported as soon as possible after the event occurs. You can report a claim either to your agent or directly to us. For your convenience, we provide 24-hour direct claims reporting 365 days a year.

    If reporting an Auto Glass claim, click here.

    If reporting a Personal Auto claim, click here.

    If reporting a Personal Property claim, click here.

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

  • Safeway Insurance



    Safeway Insurance understands you buy insurance for peace of mind and that when you file a claim you need an understanding advisor, who will take care of your best interests. Part of Safeway’s commitment to you is a helpful advisor, who will take care of your insurance claim quickly and in a friendly manner.

    Need to make a claim?
    If you need to make an insurance claim, please take a few moments to gather together the following information:

    The policyholder’s name and your policy number
    The date, location and facts of accident or incident
    If you were involved in an accident, the names of all of those involved
    Your Police accident report

    You can then contact us at 1-866-605-9501 or by visiting our Online Claim Center.

  • Gainsco Auto Insurance

    File Your Claim Online Here: Manage Your Policy

     

    Call the Gainsco Claims Department at 1-866-424-6726.

    Information you will need:

    • Your Gainsco Policy Number
    • Your Agent's Name: Sheryl Green with Blue Star Insurance Agency
    • Date of the Incident
    • Location of the Incident
    • Vehicle Information
    • People Involved in the Incident

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

  • ACCC Insurance Company

     

    Reporting Your Claim
     
    Contact us at (888)823-0888 to report your claim. To expedite the claim reporting process, please have the following information available:

    • ACCC Policy #
    • Insured Vehicle Identification Number (VIN)
    • Operator’s Driver’s License information
    • Date and time of Accident
    • Accident location (street/cross street)
    • Police Report information
    • Make and model of all vehicles involved in the accident
    • Contact details of persons involved in the accident

     

    Vehicle Damages Review
     
    After your claim has been reported, we will need to review your vehicle damages. We have the following options available:

    • Mobile App: We can send you a link via email or text that will allow you to take and send us photos of the damages for review
    • Drive-In: If your vehicle is drivable, we offer the convenience of taking your vehicle to a Drive-in facility of your choice
    • Vehicle Appraiser: We will schedule an inspection of the damages to your vehicle with one of our vehicle Appraisers

     

    Claim Status

    You may reach us at (888) 823-0888, Option 2 to get the most updated status of your claim. We are always striving to provide exceptional customer service so we are more than happy to answer questions or concerns that you have about your claim and guide you through the claims process.

     

    Rental Vehicle Information

    If you have rental reimbursement coverage on your ACCC policy, we will cover the cost of a rental vehicle while your vehicle is undergoing repairs according to the terms and conditions of your policy. You may use the rental car company of your choice and for your convenience, we also partner with a national rental car provider that offers discounted rates.

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

     

  • Wright Flood, formerly Fidelity Flood

     

    Call us at 1-800-725-9472 or visit our Online Claims Center.

    Please have this information ready:

    Your policy number
    Your contact information
    A description of what was damaged or lost
    Date and specific time of the loss

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

     

  • Kemper Insurance

     

     

    Call us at 1-866-536-7376, or complete an online claim form.

    Please have this information ready:

    Your policy number
    Your contact information
    A description of what was damaged or lost
    Date and specific time of the loss
    Note any personal injuries that occurred

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

     

  • American Summit, now National Summit

     

    American Summit, now National Summit Insurance, offers 24/7 claims for all products by calling 1-800-749-6419 or by clicking here: Manage Your Policy

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

     

  • Safeco Insurance

    Safeco Insurance offers 24/7 claims by calling 1-800-332-3226 or by clicking here: Manage Your Policy

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

  • Foremost Insurance

     

    Foremost Insurance offers 24/7 claims by calling 1-800-527-3907 or by clicking here: Manage Your Policy

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

  • American Reliable Insurance

     

    American Reliable offers 24/7 claims for all products by calling 1-800-245-1505 or by emailing claims.first.notice@americanreliable.com.

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

     

     

  • Dairyland Auto Insurance

    Dairyland Auto offers 24/7 claims by calling 1-800-334-0090 or by reporting an accident.

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

     

  • Hartford Insurance

     

     

    The Hartford offers 24/7 claims by calling 1-800-771-8557 or by filing a claim online at their Claims Center. You can expect easy reporting options, online claim status and experienced claim handlers when you file your claim with The Hartford.

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

  • Progressive

     

    Progressive offers 24/7 claims by calling 1-877-776-2436 or by filing a claim online at their Claims Center. You can expect easy reporting options, online claim status and experienced claim handlers when you file your claim with Progressive. 

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

  • Titan Insurance

     

     

    Titan Insurance offers 24/7 claims by calling 1-800-926-3168 or by visiting their online claims center.

     

    For more information, you may also contact Blue Star Insurance Agency directly at 505-861-0002.

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