The board has a legal obligation to act in the best interests of the Trust, and in accordance with the charity’s governing document, and to avoid situations where there may be a potential conflict of interest. Staff and all volunteers have similar obligations. There are potentially two common types of conflict of interest: financial conflicts and loyalty conflicts. Conflicts of interests may arise where an individual’s personal or family interests. Financial conflicts: These conflicts happen when a board or staff member, or person or organisation connected to them, could get money or something else of value from a Trust decision. Loyalty conflicts: These conflicts are not about money or other Trust benefits. They happen when, for other reasons, a trustee or staff member might not be able to make decisions that are best for the charity.