Typical response time is 1-2 business days. Occasionally, we do take a little longer to respond depending on what else is going on (holidays, pre-orders, big sales, world events, etc), but we will get back to you.
In the meantime, you may find answers to common questions about shipping times, pre-orders, downloads, and returns here - please check it out to see if we've already got you covered.
Thanks for supporting Polyvinyl and our Artists!