Polyvinyl Support Form

We're here to help!

Please fill out the below form and we'll get back to you as quickly as we can!
Typical response time is 1-2 business days. Occasionally, we do take a little longer to respond depending on what else is going on (holidays, pre-orders, big sales, world events, etc), but we will get back to you.

In the meantime, you may find answers to common questions about shipping times, pre-orders, downloads, and returns here - please check it out to see if we've already got you covered.

Thanks for supporting Polyvinyl and our Artists!
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Please include any additional details (size/variant/new address/code/tracking info) that will assist us in helping you as quickly as we can - thanks!
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Finally, if you'd like to include any pictures/screenshots/examples of your issue, please do so here.

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We're here to help!