Drive Chat - About You Sign Up (LIVE)

- To validate your new account simply follow the steps below.
- Please enter your Email and click the "Verify Email To Continue" button. Then follow the prompts to complete.

- Get Started - Join Drive Chat today...
  
  We have a simple 10 Step Questionnaire to tell us a little about you, so that we can better support your customers
- Company Name:
- Website Address
- Primary Contact Person:
- Primary Contact E-mail
- Primary Dealership Location:
  
  Street Address
  
  Street Address Line 2
  
  CityState
  
  Postal Code
- Phone Number
- Accounts Dept E-mail
- Do you have additional Dealership Locations that you also need to provide?
- Additional Locations Information:
  Department / Service, Address, Phone Number, etc - If Applicable

Operating Hours: (All cells require answers)

Rows	SALES	SERVICE	PARTS
Mon - Fri
Saturday
Sunday

Any Additional Information (If Required)

Department Contact Name & Email

This is where your leads will be forwarded to:
- New - Contact:
  Primary Department Contact
- New - Email
  Primary Department Email
- New - Additional Email(s)
  Additional Department Email(s)
- Used - Contact:
  Primary Department Contact
- Used - Email
  Primary Department Email
- Used - Additional Email(s)
  Additional Department Email(s)
- Service - Contact:
  Primary Department Contact
- Service - Email
  Primary Department Email
- Service - Additional Email(s)
  Additional Department Email(s)
- Parts - Contact:
  Primary Department Contact
- Parts - Email
  Primary Department Email
- Parts - Additional Email(s)
  Additional Department Email(s)
- General - Contact:
  Primary Department Contact
- General - Email
  Primary Department Email
- General - Additional Email(s)
  Additional Department Email(s)
- Complaints - Contact:
  Primary Department Contact
- Complaints - Email
  Primary Department Email
- Complaints - Additional Email(s)
  Additional Department Email(s)
- Other Contact:
  Customer Relations, etc - Primary Department Contact
- Other Email
  Primary Department Email
- Other - Additional Email(s)
  Additional Department Email(s)
- Additional Information (If Required)

Please describe your products and service offerings.
Indicate any Products or Services that are applicable:

Other
Does the Service Department or Dealership offer a loan car?

Yes - Please provide any "Charges" details below

Your Unique Business

What about your company makes you stand out from your competition? Why do your customers choose you?
1/. Our business has been operating for (How Many)* years.
2/. We as a business are best known for the following: *
Anything else you would like to add (If Required)

* NOT a mandatory section - If not required GO direct to NEXT
FAQ's

Please supply other "Frequently Asked Questions" that we are likely to encounter and provide your preferred response:
Additional FAQ 1

0/250
Additional FAQ 1 - Answer

0/750
Additional FAQ 2

0/250
Additional FAQ 2 - Answer

0/750
Customer Concerns

Are there any examples of more common complaints/concerns of your customers? How would you like them addressed?
Example Question

0/250
Example Response

0/750

The basic overview of our Terms and Conditions are as follows:

Trial Contract Periods - run for three months to help evaluate the correct package level required for your ongoing service.
Ongoing Contracts & Cancellation - we know you'll love being with us so we won't try and make you stay. Ongoing service is provided on a calendar month to month basis. All that is required is 30 days notice in writing to finalise your service at any time.
Lead Packages - your start up level will be selected by you; and if at any time there is an opportunity to up-grade and achieve more leads a consultant will contact you directly. Account downgrades are also available, simply requiring 30 days’ notice. No adjustments are made without written confirmation.
Email lead management - whilst care will be taken, please note that the receipt, review and management of all lead emails will remain the responsibility of the client as it is not possible for us to know the operational state of addresses supplied. To assist with this we will send an automated report once a month to confirm number and type of leads captured.
Service & Payment options - activated "chat" services appear on your website from the 1st of each month and remain active if all accounts are PAID up to date. Payments are made in advance for the month’s services and are based on the terms of this agreement. If accounts are not up to date the chat widget converts to a "help" only (email) tab until payment is received.
We have two payment options:
Terms & Conditions Confirmation

- Congratulations - You are almost done!
  
  If you are all ready to get going just click "Submit" so our team can prepare your Unique Profile, Chat Widget and get you online providing your customers with amazing 24/7 service as soon as possible...
- Thank-you for your details {name}, we will have one of our customer support team get in touch with you as soon as possible.
- Should there be anything you want to review simply use the "Back" button to go back and edit it.
  
  Please "Submit" you enquiry Questionnaire once completed.
- Should be Empty:

Rows	High	Medium	Low
To Generate more Sales Leads (New & Used)
To generate more Service & Parts Leads (Enquiries)
To engage and connect with more of our customers
To provide extended after hours service to potential customers

Get Started - Join Drive Chat today...

Department Contact Name & Email

What are you aiming to accomplish by having Live Chat on your website?

Please describe your products and service offerings.

Your Unique Business

FAQ's

Customer Concerns

My Products

Get Started - Join Drive Chat today...

Department Contact Name & Email

What are you aiming to accomplish by having Live Chat on your website?

Please describe your products and service offerings.

Your Unique Business

FAQ's

Customer Concerns

My Products*

My Products