- That SCRIPTWISE may access, request, and receive the necessary health and personal information from my health care provider(s) and their staff (hereafter referred to collectively as “health care providers”), to provide me with an authorisation decision from my medical scheme. The information accessed, requested, and received may include information concerning my personal and medical details, amongst other my name(s), surname, date of birth, identity number, medical history, treatment, medical procedures, special investigations as well as any blood and laboratory results if required.
- I further agree that SCRIPTWISE may interact and liaise directly (by way of e-mail, phone or otherwise), with my medical scheme and my health care providers regarding my Scripts, the use of my medication, the authorisation and specific motivation process for this treatment as well as the monitoring, reporting and follow up of aspects relating to this treatment when necessary for adverse events and patient support programs if applicable to me.
- I understand that assistance from SCRIPTWISE does not necessarily imply that my medical scheme will provide full/partial/any reimbursement for my treatment. I understand that I will be responsible for the payment of levies, co-payments, or rejections that may be imposed by my medical scheme, and agree that SCRIPTWISE may contact me directly in this regard.
- I consent and confirm in my capacity as a parent/legal guardian of my minor child that SCRIPTWISE may process the special or personal information applicable to my minor child (only applicable if the patient is a minor).
Consent to information recording and storage:
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I understand that SCRIPTWISE will keep all my information confidential and will only use and share this information with the relevant third party, health care providers, and my medical scheme, insofar as is necessary for authorization and delivery of my treatment. Furthermore, I understand that my dispensing data will be kept/stored for 5 years according to South African Pharmacy Council legislation, where after all my information will be destroyed.
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I further understand that authorised SCRIPTWISE employees will have access to my personal information which include telephonic recordings and written communication.
Right to withdrawal of consent, security and destruction:
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I understand the full extent and meaning of this consent and that I have the right to withdraw this consent at any time.
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I confirm that I have provided accurate personal information to SCRIPTWISE and acknowledge that it is my responsibility to inform SCRIPTWISE of any changes to my provided information to ensure the accuracy of all my details accessed, requested and received by SCRIPTWISE.
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I understand that if there is reason for me to believe that my personal information has not been processed professionally or appropriately and/or has been compromised or misused, I may contact the Information Officer/Deputy Information Officer of SCRIPTWISE (contact details are contained in the POPIA & PAIA Manual and are also available on the S Buys website - www.sbuys.co.za ).
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I may further request access to, correction, and/or deletion of my personal information by contacting the Deputy Information Officer (Nadine Grobler). Contact details (e-mail) ngrobler@sbuys.co.za, (fax) 018 786 3705, (physical/postal address) S Buys Pharmacy at Spar Distribution Centre, Corner Kaolin & Radium Streets, Carletonville, 2499.