I'm stuck

1
What's your first name?* This field is required.When I reply, I'd like to be able to use your name :)
2
What's your email address? Please put the one you use to login to BalloonCoach.com.* This field is required.
example@example.com
Email Verified
The verification code has been sent to some@email.com
Please check your mailbox and paste the code below to complete verification
••••
Didn't receive verification code?or
Receiving the email may take a few minutes, thank you for your patience!
3
Are you trying to access content or fix a billing issue?* This field is required.
Please Select
Please Select
Content access
Billing issue
4
What page are you on? Please copy and paste the URL in the space below.* This field is required.
5
Please describe what you're seeing and what you think you should be seeing (but you're not).* This field is required.
6
If you can take a screenshot, that would be great - You can upload that here.
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
Cancelof
7
What browser are you using to access BalloonCoach.com?* This field is required.
Google Chrome
Firefox
Internet Explorer / Microsoft Edge (don't recommend, btw)
Safari
Opera
What's a browser?
8
Which device are you on?* This field is required.
Desktop/Laptop
IPad or other tablet device
Mobile device
Should be Empty: