Enrolment Terms & Conditions:
1. Students must submit 100% of all homework/coursework submissions in order to pass this course. In addition to this, students must attend 75% of face to face classes (this includes the Zoom Room) to be eligible to receive their Diploma.
2. Course Fees and Refunds: If paying the full course fee, this fee must be paid in full on enrolment. If choosing to pay by split payment, the first fee must be paid on enrolment and the other half must be paid half way into the course (Module 10). If paying monthly, the first payment must be paid on enrolment and the subsequent payments are paid by the 1st of each month.
Students who do not maintain regular course fee payments, will not be able to continue to attend classes or have course work assessed.
Course fees and part thereof are non-refundable. Students who have paid course fees in full or in part, who are un-enrolled due to failure to submit coursework , or who have a change in circumstance, or mind, and wish to discontinue their course, will forfeit their course fee.
*Budgets will have been set in anticipation of the students commitment to the payment plan and because the student has committed to filling a place in the class that cannot be allocated to another student after the commencement of the course, thereby denying the college the ability to recoup the funds through any other means. We will always do our best to assist students to complete the course and may offer alternatives in some extreme circumstances, to assist students in financial difficulty, however this cannot be guaranteed in all situations. Please talk to us if you need further information or assistance.
Course fees are to be paid via credit card online or via PayPal and is required on enrolment. If you would like to pay by online bank transfer, please contact us to make arangements. Places cannot be held for enrolments submitted without an accompanying payment.
3. In the unlikely event we are unable to deliver the course due to circumstances beyond our control, the course may be put on hold and deferred to a later date which will be as soon as possible.
4. Class cancellations: In the very unlikely event that a class needs to be deferred due to circumstances beyond our control, students will be notified immediately.
5. In the event of any circumstances beyond our control which require classes to be cancelled, fees will not be refunded and every effort will be made to deliver the training course via an alternative method.
6. In the event that your teacher is unwell and not able to attend class, and no suitable teacher is available to deliver the class, these classes will be made up at another time.
7. The NSW Live Zoom Room classes are delivered in a somewhat varied method to normal but still with instruction and support to work through the content. Zoom Etiquette will be discussed in the first session, just some basic respect for all whilst you are sharing this space.
8. Any student who uses behaviour that is offensive, upsetting, aggressive or disruptive to the class (online or in-person) may be expelled after two warnings have been issued in writing, outlining the nature of the unsuitable behaviour. If a student is expelled, no refund of any course fees already paid will be available and no graduation certificates will be issued.
9. While all care and due diligence are taken, please be advised that in the unlikely event that any harm or injury is caused by the practical application of any information or instruction supplied by Hand on Heart Education and their employees and representatives can accept no liability. Information supplied is not intended to replace medical advice.
10. This course is not suitable for people who are currently experiencing mental health issues as some activities may cause emotional triggers. In agreeing to these terms and conditions you are stating that you are not aware of any mental health issues and that you are not currently receiving treatment for a mental health issue.