BOOKING POLICY
A valid card on file + $50 deposit is required to book.
Pay your $50 deposit: you'll receive an invoice to pay directly or via Zelle within 24 hours or your appointment may not be accepted.
No deposit = no appointment. All deposits are non-refundable and transferable once.
LATE & CANCELLATION POLICY
Cancel or reschedule within 48 hours of your appointment. Any changes after the 48 hour grace period are considered last minute: your deposit will be forfeited and a new one is required to rebook. Any changes after the 24 hour grace period: your deposit will be forfeited, a new deposit will be required to re-book and you will be charged 50% of all services book with card on file.
Same day cancellations, reschedules & no-shows = charged 100% with card on file.
More than 15 minutes late = will not be eligible for any corrections, no exceptions.
FILL POLICY
Clients MUST have lashes remaining to be considered a fill.
Appointments over 22 days or less than 35% of lashes remaining is considered a full set and will be charged accordingly.
Any excessive fallout/problems must be reported within the first 2 days for a correction, if eligible.
Absolutely no refunds. No exceptions.
Aftercare
By signing below, I agree to follow all aftercare instructions given to me by my stylist to ensure proper and sufficient healing process to achieve the best results.
I understand that if I have any concerns, I will address them with my stylist. I give permission to my stylist, Sophia Luong, to perform the said procedures we have discussed, and will hold her harmless and nameless from any liability that may result from this treatment.
Photography
By signing below, I consent to photos being taken before and after treatments for client notes and documentation that may be used on social media however, client privacy is important to us and any photo used will be cropped appropriately if required.