User Leaving

User Leaving
IMPORTANT INFORMATION:

To ensure timely fulfilment of User Leaving Requests:
- Please allow 2 business days for User Leaving requests. Rush requests may be subject to additional fees, for rush requests in the event of a hostile termination complete this form and call us on 01452 491080.
- Agreements will be updated to reflect changes upon processing of this form which will come into effect in your next billing period or if in a commitment period will come into effect at the next update opportunity.
- On the leaving date provided we will block sign in for the user's account, sign out any active sessions and change the account password.

INSTRUCTIONS:

- Please completely fill out the following form in order to assist us in quickly and accurately processing the leaving of the user for your company. Missing information may result in a delay to the fulfilment of the request.
- If any custom requirements are needed, please fill out the custom fields in the appropriate area
- A team member may be in contact with you to confirm requirements and/or clarify missing information.
User that is Leaving
Name*

First NameLast Name
Email
example@example.com
Leaving Date / Effective Date*

DayMonthYear
Date
What would you like done with the user's email data?*

Forward the user's email to another user's email - Tell us who in additional detailsGive access to the old user's email mailbox to another user - Tell us who in additional detailsRetain - Account is converted to shared mailbox without other user access. It can still receive emails and have out of office set.Archive email account - Account is converted to an archive file then deletedDelete email account
Would you like an auto reply on the user's email address?
Type the auto reply message in this box. This only applies if their email is not deleted
What would you like done with the user's document data?*

Move the old documents/profile to a shared location - Detail below whereArchive documents/profileDelete documents/profile
Additional Details
Please give additional details to your selection in the previous question and anything else about the termination of your user
Do you require company data to be remotely wiped from mobile devices?
This requires the user's devices were licenced and enrolled in a management software that allows the remote wiping of data. If the user was not licenced and/or devices were used without management software we will not be able to remotely wipe the data.
Is this knowledge sensitive?
Select Yes if this user termination is not known within the company. With sensitive terminations we will not discuss any operational elements with other contacts such as equipment and access until informed otherwise. If any any requests are made in the period prior to termination we will act unaware.
Your Details as Requester

Once you submit this request we will send you a confirmation by email, if you are not listed as authorised to submit this request we will forward it for approval to the main contact on file.
Name*

First NameLast Name
Email*
example@example.com
Signature*

Clear
Should be Empty:

User Leaving

User that is Leaving

Your Details as Requester