To allow us to assist you further, please contact us via our Chatbot (bottom right).
Alternatively, you can visit our cardholder FAQs page here, or call our customer service team by phone. You can find our details below:
UK/EU: +44 20 3475 5351
North America:+1 604 200 0554
Our customer service line is available 8 am to 8 pm UK time, 7 days a week. Lost/Stolen assistance is available 24/7.