Research Form

Research Form

Here at Cheltenham and Cotswold Dental we are committed to constantly improving our service, please complete this short questionairre to enable us to meet your needs in the future
1 of 9 | What do you think about your overall experience at the practice?*

Very GoodGoodAveragePoor
Could you tell us more about why you gave that answer?

2 of 9 | Are the reception team welcoming, helpful and efficient?*

Yes, excellent service always recievedNo
Could you tell us why?
3 - 9 | Did the clinician you saw today take the time to listen to you and explain what was going to happen at your appointment*

YesNo
Could you tell us a bit more about your experience?
4 - 9 | Do you find the Dental Nurses and Treatment Coordinators helpful and friendly?*

Yes, they're a great teamNo
Could you tell us why? and any specific team members this relates to?

5 - 9 | Do you feel that your confidentiality is respected and the information you have provided is kept secure and used appropriately?*

YesNo
Please tell us why you think that?
6 - 9 | Do you find it easy to book your appointments?*

YesNo
What specific issues have you experienced when booking?
7 - 9 | If you have had to arrange an emergency appointment in the past, did you find this easy?*

Yes, I was seen within a week of calling the practiceNo, I wasn't able to get an appointmentI was given advice by the reception team and then seen at my next routine appointmentI haven't needed to arrange an emergency appointment

Thank you