If our judgment is, your dog requires immediate medical care and we are unable to reach you, we will take your dog to a veterinarian or animal hospital.
By signing below, if you confirm that the above is correct to the best of your knowledge, and that you will provide further information upon future visits.
**PLEASE READ AND INITIAL EACH ITEM**
The Pampered Pet Hotel & Spa reserves the right to immediately change your dog's type of boarding/daycare if we believe its necessary to protect the health and well-being of your dog, other dog, or our staff. We will do our best to contact you, providd we are given accurate contact info, should this become necessary.
Dogs handle stress differently than their human counterparts. It is with this in mind that The Pampered Pet Hotel & Spa requires all guests to be enrolled in a first day activity to help acclimate them to the environment. Additionally, we will require that all dogs be signed up for an activity at least once every three days during a boarding stay. Walks are included in the boarding price but it is crucial that dogs get out for other activities during their stay.
Check-out time for boarders is noon on weekdays and Saturdays. Dogs leaving after this time will be charged a late pick-up fee of $20 UNLESS they are signed up for a groom and/or boarding activity. All charges must be paid in full upon pick-up of your dog.
The brand of dog food we use is Kirkland Organic Chicken & Veggie. If you are feeding your dog any other type of food, we strongly recommend you to bring it with you. Changing dog food may cause severe upset stomach and/or diarrhea. We do charge per feeding to use our food. Also, we do NOT serve raw food, raw hides or bones in our facility.
Owners are welcome to bring their own blankets or toys if desired, however we cannot guarantee that they will be returned in the same condition or at all. We provide bedding, therefore we ask that you please leave those at home unless you feel it is critical to your dog’s stay. As stated above, we can’t guarantee that any item goes home in the same condition or at all.
Dogs with flea or tick problems will be bathed at the owner’s expense. If, during a stay, it becomes necessary to bathe your dog, The Pampered Pet Hotel & Spa will do so, at the owners expense.
All dogs must be healthy and current on all vaccinations. You will be required to submit a copy of your dog's vaccination records before you start daycare or board to ensure dog's safety and all our guests. In specific, the BORDETELLA vaccine, must be given at least 10 days in advance of any daycare or boarding if done via injection. If the BORDETELLA vaccine was given thru the nose 3 days must be given.
If dog becomes ill or if state of the animal’s health otherwise requires professional attention, The Pampered Pet Hotel & Spa, in it’s sole discretion, may engage the services of a local veterinarian or provide appropriate medical attention to the animal and any and all expenses thereof shall be paid by the owner.
Owner is aware that by leaving pet at The Pampered Pet Hotel & Spa, or any other pet facility, they are at a higher risk of contracting canine cough (kennel cough), viruses, or acquiring nicks, cuts and possibly punctures from interacting with other dogs. Canine cough (kennel cough) is similar to the flu in humans and, while all dogs in our care are vaccinated, no vaccination is 100% effective. We maintain a very high level of cleanliness but interaction with other dogs carries with it inherent risks.
I understand that I am solely responsible for any harm or damage caused by my dog(s) to persons or property of the Owners, employees and invitees of The Pampered Pet Hotel & Spa, or any other pets housed or visiting The Pampered Pet Hotel & Spa while my dog(s) is/are attending The Pampered Pet Hotel & Spa.
You release, indemnify, and agree to hold The Pampered Pet Hotel & Spa harmless from any and all manner of damages, claims, loss, liabilities, costs or expenses, causes of actions or suits, whatsoever in law or equity, (including, without limitation, attorney’s fees and related costs) arising out of or related to the services provided by The Pampered Pet Hotel & Spa. Owner acknowledges and understands that there are certain risks involved in pet ownership, training, and care, including, but not limited to, dog fights, dog bites to humans and/or other pets and the transmission of disease. With Owner’s Signature below, he/she understands the risk involved in putting his/her pet in a cage-free environment and acknowledge and accept exclusive and sole responsibility for all medical expenses to said pet no matter the cause. Owner also authorizes the release of said pet’s medical records from pet’s veterinarian.
By signing this contract and leaving pet with The Pampered Pet Hotel & Spa, owner certifies to the accuracy of all information given about the pet. Furthermore, owner has read and understands all procedures and policies included herein.
IT IS THE CUSTOMERS RESPONSIBILITY TO PROVIDE WRITTEN PROOF FROM THE VET SHOWING THAT ALL VACCINATIONS ARE CURRENT.
ALL DOGS ARE REQUIRED TO BE CURRENT ON THE FOLLOWING VACCINES PRIOR TO HIS/HER VISIT:
2. Distemper/Parvo (often shown as DHPP on your dog’s medical records)
Please note, For all dogs who are receiving the Bordetella vaccine we require a 10 day incubation waiting period, If administered by injection, 3 day incubation if given through the nose / oral.
This means that your dog will not be able to board or attend daycare during this incubation time.
YOU CAN CHECK IN ANYTIME DURING OUR NORMAL BUSINESS HOURS. Additional fees can apply if you do not check in within the designated check in hours.
Monday thru Friday 8AM-4:30PM
*CHECK INS THAT OCCUR AFTER OUR DESIGNATED CHECK IN HOURS ARE SUBJECT TO A MANDATORY $15 LATE CHECK IN FEE.
Front Desk Hours: MONDAY-FRIDAY 8AM-6PM, SATURDAY 9AM-5PM + SUNDAY 9AM TO 1:30PM.
LATE CHECK-OUTS (after 12pm) will incur a $25 LATE FEE unless signed up for GROOMING AND/OR DAYCAMP
What to bring for your dogs hotel stay?
Bring food. We also have "House Food" available for $5.00 per meal.
We will not accept any bowls or feeders unless okayed for health reasons.
We provide bed, blanket and bowls. We can make no assurances you will recieve items back in same condition or at all. we will do our best to launder and return items clean should it be needed.
Automated Hotel Reservation requests can be made on our website. our website @ www.pamperedpethotels.com Emails and phone calls are also available to book hotel satys.
Reservations that fall during major Holidays REQUIRE A ONE NIGHT’S DEPOSIT TO SECURE THE SPACE
Keep in mind any reservation made via email or website less than 48 hours from the check in date should be called to verify availability.
Notice of cancellation for these holiday reservations must be given at least 5 days in advance or the deposit becomes non-refundable and applied to the intended stay.
We will not accept new clients for same day boarding. Our facility and staff reuire incubation period to verfiy records and contact owners.
RESTRICTED BREEDS FOR DAYCARE
UNFORTUNATLY WE DO NOT ACCEPT, UNDER ANY CIRCUMSTANCES, MALE PIT BULLS OR PITT MIXES, CANE CORSO’S, BULL MASTIFF’S, AMERICAN BULLDOGS, CHOW, PRESA CANERIO AND AKITA’S INTO DAYCARE. WHILE WE LOVE ALL DOGS, WE CHOOSE NOT TO INTRODUCE DOGS THAT WE FEEL MIGHT NOT BE BEST SUITED FOR GROUP INTERACTION AND PLAY. FOR THESE DOGS, WE WILL HAPPILY BOARD THEM AS LONG AS THEY ARE FRIENDLY WITH HUMANS