Language Access in Detention: CRCL Complaint Reporting Form

  • Language Access in Detention: CRCL Complaint Reporting Form

  • *Please submit one form per complaint.*

    This form has been created by advocates with Asian Americans Advancing Justice-Atlanta, the Southern Poverty Law Center, Las Americas Immigrant Advocacy Center, and the American Immigration Council.

    We appreciate you submitting a CRCL complaint about language access issues in immigration detention. Please use this form to report information about your complaint so that we can gather data to assess the scale of the issues and continue conversations with DOJ and DHS about improving language access.

    The only people that can access the back end of this form and see the uploaded full complaints are members of the above organizations.

    If you have any questions, please contact us at detentionlanguageaccess@advancingjustice-atlanta.org.

  • Format: (000) 000-0000.
  • Date CRCL complaint submitted*
     - -
  • Please specify if your complaint is against ICE, CBP, or both*

  • The guidelines and policy on language access in detention include:

    • ICE’s Language Access Plan (https://www.ice.gov/sites/default/files/documents/Document/2015/LanguageAccessPlan.pdf)
    • CBP’s Language Access Plan (https://www.cbp.gov/sites/default/files/assets/documents/2017-Oct/CBP%20Language%20Access%20Plan%2011%2018%202016.pdf)
    • Executive Order 13166 (https://www.govinfo.gov/content/pkg/FR-2000-08-16/pdf/00-20938.pdf).
    • See also the Department of Justice, Federal Coordination and Compliance Section Website on Executive Order 13166 providing summary information, available at: https://www.justice.gov/crt/executive-order-13166.
  • What type(s) of language access issues are involved?*
  • Is/are your client(s) currently detained?*
  • Aside from the information about you (the person submitting the complaint), can we share the above information with our contacts at the DOJ (Federal Coordination and Compliance Section) and DHS (Civil Rights and Civil Liberties Office); in any future report(s) that the listed individuals/organizations may choose to compile in the future; and in other advocacy efforts that the listed individuals/organizations may choose to engage in in the future?*
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  • IF YOU UPLOADED A COMPLAINT, may we share the complaint and the information in the complaint? PLEASE NOTE: as a default, any PII provided will not be shared outside of this group; if you do consent in this question to the sharing of any PII, we will still not do so without further communication with you about exactly how and where it will be shared.
  • Can we contact you in the future about this complaint?*
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