Customer Feedback Assessment (F-2.3)
Date
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Month
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Day
Year
Date
Client
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Project Name
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Project Manager
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Location
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Superintendent
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SPECIFIC CUSTOMER FEEDBACK:
1. Overall Performance: Rate 1-5 (5=Excellent)
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Notes/Feedback:
2. Preconstruction: Rate 1-5 (5=Excellent)
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Notes/Feedback:
3. Schedule: Rate 1-5 (5=Excellent)
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Notes/Feedback:
4. Quality: Rate 1-5 (5=Excellent)
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Notes/Feedback:
5. Safety: Rate 1-5 (5=Excellent)
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Notes/Feedback:
6. GMF Project Management: Rate 1-5 (5=Excellent)
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Notes/Feedback:
7. GMF Superintendent: Rate 1-5 (5=Excellent)
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Notes/Feedback:
8. Communication: Rate 1-5 (5=Excellent)
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Notes/Feedback:
9. Project Accounting: Rate 1-5 (5=Excellent)
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Notes/Feedback:
10. Change Order Experience: Rate 1-5 (5=Excellent)
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Notes/Feedback:
11. RFI Experience Rate 1-5 (5=Excellent)
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Notes/Feedback:
12. Would you recommend GMF Steel Group?
Yes
No
Notes/Feedback:
13. Would you be a reference for GMF Steel Group?
Yes
No
Notes/Feedback:
Submit
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