Customer Service Satisfaction Survey
GN Tech Australia Pty Ltd
What products or services were you using from us?
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On a scale of 1 to 5, with 5 being the highest and 1 as the lowest. How will you rate each statements below?
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5
4
3
2
1
Not Applicable
Professionalism of the company
Technical support
Responsiveness to the questions and needs
Service/product quality
Delivery time
Performance of the staff
Please rate how strongly you agree or disagree with each of the statements.
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Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Company is easily reachable.
Company representatives always meet my expectations.
Information provided is always met my needs.
I would recommend it to my friends or colleagues.
How likely are you to continue to use our services?
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Very likely
Likely
Not likely
Not likely at all
Not know
Other
Overall, how satisfied are you with our customer service?
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1
2
3
4
5
What are the common issues that you're encountering?
Can you share a quick feedback on how our support person performed? Any comments or suggestions.
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Do you want to add or suggest something about the products and overall service provided?
Client Details
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Full Name
Company Name
Address
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Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Phone Number
*
Email
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example@example.com
Submit
Should be Empty: